AKHIL ASOKAN
Thrissur
Summary
At Vajra Rubber Products (P) Ltd., I leveraged my expert software skills and leadership abilities to enhance operational efficiency, achieving significant improvements in customer satisfaction and sales analysis. Known for my fast learning and time management, I played a key role in streamlining processes, leading to better inventory management and client relations. Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Overview
7
7
years of professional experience
Work History
Order Processing-assistant
Vajra Rubber Products (P) Ltd.
05.2017 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Coordinate with shipping partners to verify receipt and storage of new product orders, and to ensure that all invoices are transferred on to finance department.
- Prepare weekly reconciliation reports detailing all shipping and receiving activity to be shared with management team.
- Responding promptly to customer Inquiries and needs via telephone and via mail in a professional manner.
- Keeping up to date with company procedures, products and pricing.
- Processing Payments and follow ups for payments from customers.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Preparation of Proper Documents for Export & Domestic consignments.
- Weekly and Monthly analysis of company sales to meet the company targets and to realize company sales projections.
- Preparation of company Business Plan for analyzing the company’s future objectives and strategies for achieving them.
- Ensures that all specimens will be delivered in compliance with each country’s regulations and the courier’s specifications.
- Managing and ensuring the delivery of consignment to every customer as per their needs.
- Resolving and finding solutions for all customer invoice queries.
- Conducting and attending Open Order meeting in weekly manner with team to know and update the customer about the status of their valuable orders.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
Education
Advanced Diploma - Logistics And Retail Management
GPTC Kalamassery
Kochi, India06.2016
Bachelor of Science - Chemistry
Christ College
Irinjalakuda, India03.2015
Skills
- Excellent attention to detail that assists in inventory management, supply ordering, shipping and receiving, and reporting
- Strong memory which allows for easy retention of employer policies and procedures, item category designation, inventory numbers, and client contact information
- Leadership skills that have been utilized in managing daily workflow, supporting fellow coworkers, and developing process improvement initiatives
- Expert understanding of software applications
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
Travelling and making connections
Most of all I like to travel by car and spend a little time at different places. Although long journeys are tiring me sometimes, but that doesn't stop me. First of all, it's always nice to stay in a different place for a change. Secondly, I'm interested in seeing new sights, exploring different cultures and else.
Languages
Malayalam
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Order Processing-assistant
Vajra Rubber Products (P) Ltd.
05.2017 - Current
Advanced Diploma - Logistics And Retail Management
GPTC Kalamassery
Bachelor of Science - Chemistry
Christ College
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