AKHIL DAS
Location Incharge OLA ELECTRIC TECHNOLOGIES
THRISSUR
Summary
Desire to work in a company that uses my knowledge, talent, hard work, dedication and sincerity in a well manner. I am looking for the great opportunity as an engineer that offers me challenging assignments, professional development and career growth.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Location Manager
Ola Electric Technologies PVT-LTD
05.2023 - Current
- Understands and ensures compliance with manufacturer warranty and policy procedures
- Started new service points to reduce the customer complaints & spare availability to maximize quality and trust.
- Minimization of service travel results in achieving more service revenue and spare parts sale, achieved 30% SAR from 1st month onwards.
- Holds daily department meetings,Directs and schedules the activities of all department employees.
Branch Head
JAWA/YEZDI MOTORCYCLES -PHOENIX MOBIKES
10.2020 - 05.2023
- Branch Head is in charge of overseeing and coordinating all operations for a branch
- They are directly responsible for hiring staff, onboarding and training new staff members, and developing goals to maintain sales & service performance
- Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records
- Develops and implements a marketing plan which promotes new and repeats business.
- Implementation of Intermittent checkup rather than periodic service results in increase in spare parts sale & additional labour revenue.
- Special service campaigns for lost customers, also replacement of parts which can be given as FOC results to canvas additional paid parts to generate additional income.
Service Manager
JAWA MOTORCYCLES - CLASSIC MOTORS
12.2019 - 10.2020
- In a service center or at a dealership, automotive service managers are responsible for all of the administrative and business duties and aspects
- Aligned team to reduce customer complaints by proper work scheduling & response to the customer concerns.
- Checkup for every 3k kms Increased the lube sale & specific spares sale by 200%.
- Customer feedback, Google ratings & Online promotions for the store leads to best in the industry.
Service Engineer
ROYAL ENFIELD- SANJO MOTORS
06.2015 - 03.2019
- Help customers care for and maintain their vehicles
- Set up service appointments that align with the customer and technicians' schedules
- Serve as liaison between the service manager, shop foreman, parts personnel, technicians and warranty administration.
Education
BE (MECHANICAL) -
Anna University, Chennai
01.2011 - 04.2015
HSS - undefined
01.2009 - 04.2011
SSLC - undefined
01.2009 - undefined
Skills
TEAM COORDINATION,LEADERSHIP,PROBLEM SOLVING & ACCOUNTING
undefinedPersonal Information
- Date of Birth: 08/09/93
- Gender: Male
- Nationality: Indian
Timeline
Location Manager
Ola Electric Technologies PVT-LTD
05.2023 - Current
Branch Head
JAWA/YEZDI MOTORCYCLES -PHOENIX MOBIKES
10.2020 - 05.2023
Service Manager
JAWA MOTORCYCLES - CLASSIC MOTORS
12.2019 - 10.2020
Service Engineer
ROYAL ENFIELD- SANJO MOTORS
06.2015 - 03.2019
BE (MECHANICAL) -
Anna University, Chennai
01.2011 - 04.2015
HSS - undefined
01.2009 - 04.2011
SSLC - undefined
01.2009 - undefined
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