Akhil Dhingra
Hyderabad
Summary
Experienced QA Analyst with 2+ years in web-based application testing, specializing in Smoke Testing, Integration Testing, and Regression Testing. Increased test coverage by 20% and reduced defects by 15% through meticulous testing and test case optimization. Collaborated effectively with cross-functional teams of 20+ members, contributing to a 95% client satisfaction rate. Proficient in Azure DevOps tools, dedicated to driving software quality and efficiency.
Overview
3
3
years of professional experience
Work History
QA Analyst
KEKA TECHNOLOGIES, HYDERABAD
01.2022 - Current
- Executed test cases, achieving 20% increase in test coverage and 15% reduction in defects.
- Developed UI automation scripts, automating 30+ test cases, enhancing efficiency and coverage.
- Collaborated with 20+ team members, fostering positive culture and effective teamwork.
- Identified issues in design documents, providing feedback to ensure product quality.
- Managed end-to-end feature development for 5+ features, ensuring timely delivery and high standards.
- Conducted various testing types including Unit, Integration, Regression, Retesting, and Usability.
- Utilized Azure DevOps for project management and logged bugs for resolution.
- Actively maintained and fixed test cases in automation pipeline, ensuring reliability.
- Documented and resolved software defects, ensuring product quality.
- Resolved 100+ client issues, maintaining 95% client satisfaction rate.
- Engaged with cross-functional teams, ensuring alignment of feature requirements.
- Proactively resolved email delivery issues, improving customer satisfaction.
- Recognized for effective problem-solving and customer-oriented approach.
Functional Consultant- Internship
HighRadius Technologies
08.2021 - 01.2022
- Enhanced client satisfaction by identifying and addressing pain points, resulting in 15% increase in client retention.
- Delivered high-quality results by implementing best practices in functional consulting methodologies, leading to 20% improvement in project efficiency.
- Tested product features introduced in each sprint, ensuring 95% defect detection rate and maintaining product quality.
- Trained consultants on specific features, resulting in 25% reduction in onboarding time for new consultants.
- Configured product according to client requirements, ensuring 100% alignment with their business needs.
Education
B.E./B.Tech - Computer Science And Programming
CHANDIGARH UNIVERSITY
Kharar, Punjab05.2022
Skills
- Javascript
- Debugging
- Problem- solving
- Java (Beginner)
- Quality- focused
- Manual Testing
- Troubleshooting
- Defect Logging
- Technical Research
- Web Portals- Azure Portal
- Support Audits
- API Testing (RESTful)
Timeline
QA Analyst
KEKA TECHNOLOGIES, HYDERABAD
01.2022 - Current
Functional Consultant- Internship
HighRadius Technologies
08.2021 - 01.2022
B.E./B.Tech - Computer Science And Programming
CHANDIGARH UNIVERSITY
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