Summary
Overview
Work History
Education
Skills
Timeline
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Akhil Dhingra

Hyderabad

Summary

Experienced QA Analyst with 2+ years in web-based application testing, specializing in Smoke Testing, Integration Testing, and Regression Testing. Increased test coverage by 20% and reduced defects by 15% through meticulous testing and test case optimization. Collaborated effectively with cross-functional teams of 20+ members, contributing to a 95% client satisfaction rate. Proficient in Azure DevOps tools, dedicated to driving software quality and efficiency.

Overview

3
3
years of professional experience

Work History

QA Analyst

KEKA TECHNOLOGIES, HYDERABAD
01.2022 - Current
  • Executed test cases, achieving 20% increase in test coverage and 15% reduction in defects.
  • Developed UI automation scripts, automating 30+ test cases, enhancing efficiency and coverage.
  • Collaborated with 20+ team members, fostering positive culture and effective teamwork.
  • Identified issues in design documents, providing feedback to ensure product quality.
  • Managed end-to-end feature development for 5+ features, ensuring timely delivery and high standards.
  • Conducted various testing types including Unit, Integration, Regression, Retesting, and Usability.
  • Utilized Azure DevOps for project management and logged bugs for resolution.
  • Actively maintained and fixed test cases in automation pipeline, ensuring reliability.
  • Documented and resolved software defects, ensuring product quality.
  • Resolved 100+ client issues, maintaining 95% client satisfaction rate.
  • Engaged with cross-functional teams, ensuring alignment of feature requirements.
  • Proactively resolved email delivery issues, improving customer satisfaction.
  • Recognized for effective problem-solving and customer-oriented approach.

Functional Consultant- Internship

HighRadius Technologies
08.2021 - 01.2022
  • Enhanced client satisfaction by identifying and addressing pain points, resulting in 15% increase in client retention.
  • Delivered high-quality results by implementing best practices in functional consulting methodologies, leading to 20% improvement in project efficiency.
  • Tested product features introduced in each sprint, ensuring 95% defect detection rate and maintaining product quality.
  • Trained consultants on specific features, resulting in 25% reduction in onboarding time for new consultants.
  • Configured product according to client requirements, ensuring 100% alignment with their business needs.

Education

B.E./B.Tech - Computer Science And Programming

CHANDIGARH UNIVERSITY
Kharar, Punjab
05.2022

Skills

  • Javascript
  • Debugging
  • Problem- solving
  • Java (Beginner)
  • Quality- focused
  • Manual Testing
  • Troubleshooting
  • Defect Logging
  • Technical Research
  • Web Portals- Azure Portal
  • Support Audits
  • API Testing (RESTful)

Timeline

QA Analyst

KEKA TECHNOLOGIES, HYDERABAD
01.2022 - Current

Functional Consultant- Internship

HighRadius Technologies
08.2021 - 01.2022

B.E./B.Tech - Computer Science And Programming

CHANDIGARH UNIVERSITY

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Akhil Dhingra