Akhil Golikeri
Japanese Language Specialist
Bengaluru
Summary
Japanese translator, linguist, and polyglot having 10 years of experience with top MNCs
Overview
11
11
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
8
8
Languages
Work History
Bilingual Customer Service Representative
Enphase Energy
03.2025 - Current
- Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.
Bilingual Consultant (Short Term Position)
Primestar Consultancy
08.2024 - 12.2024
- Company Overview: Client - Sony
- Facilitated DevOps activities between Internal Project members and Offshore teams in Japan
- Single Point of contact for Jira Service Management queries in Japanese
- Authoring and reviewing Documents and Runbooks on Confluence in Japanese as well as English
- Client - Sony
Bilingual Software Engineer
ROBOSOFT TECHNOLOGIES
03.2023 - 03.2024
- Company Overview: Formerly TechnoPro India Pvt Ltd
- Technical documentation of projects including translation from Japanese to English (and vice versa) across verticals including artificial intelligence (AI), embedded engineering and automobile sector.
- Monitoring of Project Schedule and Delivery Milestones using Gantt chart as a member of the PMO team for Japanese clients.
- Formerly TechnoPro India Pvt Ltd
Senior Executive - Japanese Language Specialist
HCL TECHNOLOGIES
01.2022 - 01.2023
- Technical documentation of projects including authoring and reviewing of design documents, requirement specification documents and development life cycle documents for developers and UI designers.
- Analysis of translation logs and archive files for Internal Translation Skill Improvement and Deep Dive Programs.
Bilingual Expert - Japanese Language Specialist
GOLDMAN SACHS
06.2021 - 12.2021
- Supported Japanese clients through the L1 Helpdesk for troubleshooting applications and access related issues.
- Monitoring Service Now tickets and analysis of trends and issues impacting clients in Japan and Asia Pacific.
Application Development Analyst
ACCENTURE
03.2018 - 05.2021
- Supported as a Bridge Engineer between Accenture India and Japanese client teams.
- Technical documentation and operation management of Service Now tickets and dashboards for Japanese clients.
- Managed end-to-end communications with Japanese clients of Accenture India.
Language engineer
FIDEL SOFTECH
06.2017 - 02.2018
- Technical documentation of projects including translation from Japanese to English across verticals including IT, banking, ecommerce, automobiles, electronics and BD sectors.
Associate Requirements Analyst
UST GLOBAL
04.2016 - 05.2017
- Managed validation and testing of Case Processing function on 'Oracle Argus Safety' application.
- Mapping the Japanese text present in the software with client requirements.
Language Specialist (Customer Data Integrity)
ORACLE
05.2014 - 04.2016
- Translation and validation of critical data pertaining to Partner Transactions in Oracle.
- Interacting and Handling Correspondences.
Education
Bachelor of Commerce -
University of Mumbai
03.2008 - 06.2011
Skills
- Translation
- Localization
- Interpretation
- Proofreading
- Corporate Presentations
- Technical Documentation
- Stakeholder Communication
- End User Communication
- Japanese Language Training
- Project Management
- IT Service Management
- Technical Support
- Troubleshooting
Certification
Japanese Language Proficiency Test - N2, 12/01/19
Contact
agolikeri@gmail.com, +919739277778
Current Address
002, Pavan Apartments, 15th Cross, Bengaluru, Karnataka, 560055, India
Experience
10 years
Timeline
Bilingual Customer Service Representative
Enphase Energy
03.2025 - Current
Bilingual Consultant (Short Term Position)
Primestar Consultancy
08.2024 - 12.2024
Bilingual Software Engineer
ROBOSOFT TECHNOLOGIES
03.2023 - 03.2024
Senior Executive - Japanese Language Specialist
HCL TECHNOLOGIES
01.2022 - 01.2023
Bilingual Expert - Japanese Language Specialist
GOLDMAN SACHS
06.2021 - 12.2021
Application Development Analyst
ACCENTURE
03.2018 - 05.2021
Language engineer
FIDEL SOFTECH
06.2017 - 02.2018
Associate Requirements Analyst
UST GLOBAL
04.2016 - 05.2017
Language Specialist (Customer Data Integrity)
ORACLE
05.2014 - 04.2016
Bachelor of Commerce -
University of Mumbai
03.2008 - 06.2011
Similar Profiles
P Tarun Kumar SP Tarun Kumar S
SENIOR ENGINEER at ENPHASE ENERGYSENIOR ENGINEER at ENPHASE ENERGY
Rene MorenoRene Moreno
Staff Manufacturing Test Engineer at Enphase EnergyStaff Manufacturing Test Engineer at Enphase Energy
Rubén Castillo LópezRubén Castillo López
Staff SQE at Enphase EnergyStaff SQE at Enphase Energy
Anish SinghalAnish Singhal
SAT, IB HL & SL, IGCSE A & AS Level at Crimson EducationSAT, IB HL & SL, IGCSE A & AS Level at Crimson Education
Hithaishi SHithaishi S
AP Accountant at Adecco India Pvt. Ltd.AP Accountant at Adecco India Pvt. Ltd.