Gurram Akhil

Oracle Fusion CRM Developer / Consultant
Innovacx Tech Labs Pvt. Ltd.

• Led the migration and enhancement of Oracle Fusion CRM user interfaces from Classic UI to Redwood Experience, improving usability and user adoption.
• Developed and customized Redwood applications using Visual Builder Studio (VBS), JavaScript, REST APIs, and service connections to support complex business requirements.
• Collaborated directly with client stakeholders and business users to gather requirements, design solutions, and implement custom business logic in Oracle Fusion CRM.
• Designed and implemented object triggers, Groovy scripts, object workflows, access groups, and security configurations to automate business processes.
• Performed source-level debugging and troubleshooting across Redwood UI, VBS extensions, integrations, and CRM customizations, reducing issue resolution time by identifying and addressing root causes.
• Configured and managed Single Sign-On (SSO), Multi-Factor Authentication (MFA), user security roles, and access control mechanisms.
• Implemented Generative AI-powered features within Oracle Fusion applications to enhance user productivity and automate business workflows.
• Built and maintained OTBI dashboards, BI Publisher reports, and Configuration Reports to support business analytics and operational reporting.
• Executed data migration activities using Import and Export Management and validated data integrity across environments.
• Utilized Git-based version control and CI/CD deployment pipelines to streamline development, testing, and release management.
• Managed scheduled processes and workflow configurations to automate CRM operations and improve business efficiency.
• Reduced application code complexity by approximately 40% through refactoring, reusable component development, and optimization of existing customizations.

Technologies: Oracle Fusion Sales Cloud, Redwood UI, Visual Builder Studio (VBS), JavaScript, REST APIs, SOAP Web Services, Postman, Git, CI/CD, OTBI, BI Publisher, Groovy, Object Workflows, Object Triggers, Access Groups, SSO, MFA, Import/Export Management, Generative AI Features.

• Developed and enhanced Oracle Fusion CRM functionalities across both Redwood and Classic UI environments.
• Designed, developed, and maintained Oracle Integration Cloud (OIC) integrations connecting Oracle Fusion CRM with external enterprise applications.
• Performed API testing, validation, and troubleshooting using Postman and Oracle integration monitoring tools.
• Developed and consumed REST/SOAP web services for real-time data synchronization between Oracle Fusion and third-party systems.
• Managed OCI Identity and Access Management (IAM) configurations, including user provisioning, groups, roles, and security policies.
• Worked closely with functional consultants and client teams to analyze requirements and deliver scalable CRM solutions.
• Participated in end-to-end development lifecycle activities, including design, development, testing, deployment, and production support.

Technologies: Oracle Fusion CRM, Redwood UI, Classic UI, Oracle Integration Cloud (OIC), REST APIs, Postman, OCI IAM, User Management, Roles & Groups, Scheduled Processes, Object Workflows, Integration Monitoring, API Testing.