Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Akhil Joy

Analyst
Newcastle Upon Tyne

Summary

Relentless professional known for working hard to determine risk levels. A well-spoken Fraud Analyst promoting exemplary talents in reviewing accounts and identifying issues. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Fraud Analyst

American Express
Gurgaon
03.2014 - 07.2023
  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Implemented internal controls to maintain integrity and accuracy of financial records.
  • Developed and implemented procedures to detect and prevent fraud.
  • Tracked fraud cases and monitored trends to develop strategies for prevention.
  • Produced detailed reports of fraud investigations and presented findings to senior management.
  • Evaluated customer data to identify and prevent fraudulent activities.
  • Performed risk assessments to determine level of fraud risk and prioritize investigations.
  • Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk.
  • Reviewed transactions and receipts to identify any suspicious activity.
  • Contacted customers directly to notify of fraudulent activity and minimize impacts.

Process Associate

Royal Bank of Scotland
Delhi
08.2011 - 02.2014

Worked Process Associate in Mortgage department, where process and

Analysis customer data to the final point of Underwriting.


Check customer credit limit basis which grading of their risk limit


Highlighting potential risk customer


Worked in Estate process where close account of deceased customer and settle Estate expenses and if any balance remain transfer to relative account or next of kin according to their Will.

Education

BBA - Computer Aided Management

Guru Gobind Singh Indraprastha University
New Delhi
06.2007 - 12.2010

Skills

Fraud detection

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Accomplishments

Successfully migrated a next phase of Mortgage process in Mumbai where we first took training and trained a batch of 22 associates. Where we set process guidelines, KYIC and AYIC controls, Also made process improvements where its required.

Timeline

Fraud Analyst

American Express
03.2014 - 07.2023

Process Associate

Royal Bank of Scotland
08.2011 - 02.2014

BBA - Computer Aided Management

Guru Gobind Singh Indraprastha University
06.2007 - 12.2010
Akhil JoyAnalyst