Akhil Kumar

▪ Driving Overall outbound Process (from Pick to dispatch to LM) initial for 2 months.

▪ Leading overall Site after 2 months joining , B2C (IB, OB, F&V, Inventory, Dispatch, Returns) operation , B2B and franchises (FM and Dark stores ) and CPC operations.

▪ Day to day activities on metrics improvement and attending the daily basis call with central team on metrics.

▪ Handling and deep dive on STO, RTO and RPU returns.

▪ Day to day monitoring on Diff value (FC Diff, STO diff , ESTO diff, RTO and RPU diff).

▪ Ensuring timely dispatch of B2B and B2C from FC within TAT hours.

▪ Taking care of pilferage cases in FC.

▪ Coordinating with purchase teams to delivering the stock within TAT.

▪ Handling daily call-outs and customer complaints from LM and DS end.

▪ Handling F&V where F&V is inclined in FC as well.

▪ Various activities working on cost savings factors and control related Admin, security and FCs operations.

▪ Worked on different project like launching of perishable centre.

▪ Better Planning & execution in ground floor within team members for smooth operations.

▪ Closely monitoring on Damages/NTE/Expiry /Items mismatch/Dump qty and values.

▪ Working on weekly FC diff like(Variance/overall metrics/bad stock/Diff values) with our team members.

▪ Responsible for decision making to avoid bottlenecks situation (like Manpower planning, shift planning, improving the performance, hiring plan according to volumes forecast, Connecting NDD customer shipments).

▪ Taking care and planning and execution of overall replenishment of grocery with central team which are being dispatched from FC to DS.

▪ Implementation planning with design team whenever new process get implementation on floor.

▪ Worked on and fully converted G+1 model inventory to zone construct inventory which simplifies to picker while they are picking and also improves productivity as well.

▪ Maintaining inventory of Grocery/Cold/Perishable/Large and dispatching all these 4 outlets items to DS according to our replenishment timings.

▪ Closely monitoring the case of RTV items with central team and actions plan is done accordingly means marking them as bad stock and sending them return to vendor by raising them PRN for all these items.

▪ Responsible for driving up the overall whole sortation-operation as 3P.

▪ Implemented Customer oriented operation.

▪ Day-to-day Achieving Customer new set target (as per contract signed).

▪ Responsible for decision making to avoid bottlenecks situation (like Manpower planning, shift planning, improving the performance, hiring plan according to volumes forecast, Connecting EDD customer shipments).

▪ Day-to-day activities include processing and analyzing captured data from ERP system, identify bottlenecks in the process.

▪ Better Planning & execution in ground floor within team members for smooth operations.

▪ Ideas of Cost savings & control.

▪ Enforcement of adhering SOP(Customer) on shop floor.

▪ Responsible & dedicated for small projects like handling the exception areas (like shipments damage control, Duplicate shipments, RTO, Orphans shipments, Saver spider, Timely clearance).

▪ Working on new implementation kaizen on monthly basis.

▪ Hiring & roaster plan of Associates by co-coordinating of LHR & L&D teams on the basis of forecast volumes.

▪ Generate and analyses reports like vehicle usage report, daily exceptions report, on-time retrieval report, total inbound & outbound report, vehicle, Daily/weekly performance report, Miss-sort reports.

▪ Vendors co-ordinations.

▪ Experience of a manpower handling of 600+ associates on floor on Peak day.

▪ During peak operations executing the dispatch of 2Lakh + Units in a single day with a team of 400+ associates.

▪ Individually handled a pop-site for MLL Client- Amazon during Diwali Peak 2020.

▪ Planning and Implementation of the project from initiation to closure.

▪ Ramp up and proficiency mapping of requisite manpower.

▪ Separately handled MFN and Seller Flex shipments for RL and FL.

▪ Achieved highest IB volume of 85,000 shipments.

▪ Handling an upcoming project for MLL, Bajaj Electricals Ltd. - HOTO. ª Inventory management and reconciliation for different categories.

▪ Position of Team Lead in the Logistics-Management team. Approx. 3 years worked as Team Lead in the largest Fulfillment Centre of Amazon India situated in Sonipat Haryana.

▪ Responsible for driving up the sortation-Operations & line haul infrastructure in the region which includes identifying the new routes.

▪ Vehicle-Route Planning from FC to delivery stations (local milk-run) & worked on vehicle utilization of MR as per lanes.

▪ Calculate the productivity performance to identify bottlenecks and improve the performance.

▪ Responsible for FC dock productivity means how to build Direct & building productivity by deploying AAs through calm codes login.

▪ Responsible of cost cutting project i.e. Mother bags reutilization & to fetch best deliver result by minimum vehicle utilization.

▪ Always work out on layout movement in FC Dock accordingly which benefits to build our productivity.

▪ Taking care of regulatory-compliances fulfillment for Line Haul Vehicles.

▪ Taking care of Transshipments & Transshipments vehicles (Reactive Arc & Proactive shipments) at FC Dock.

▪ Handling dock operations of approximately 150 vehicles in/out movements in a single day Experience of a manpower handling of 250 associates on floor.

▪ Cost Saving and Control.

▪ Responsible for all the Air movements from FC across PAN India for Fast deliveries movements (NXT/EXP)

▪ During peak operations executing the dispatch of 1Lakh 34 Thousand Units in a single day with a team of 250 associates.

▪ During the SVD (Super Value Day)-Peak executing to dispatch & depart the maximum volume on time as volumetric weight of the boxes during SVD peak is high.

▪ Responsible for chasing the Critical pull time dispatch for all the destination location to ensure

on-time deliveries to meet customer satisfaction. Developed proficiency in Troubleshooting tools, Sort centre management system Software (i.e. Processes live tracking Interface), Reconciliation tools and other Operations related software.

▪ Generate and analyses reports like vehicle usage report, daily exceptions report, on-time retrieval report, total inbound & outbound report, vehicle, Daily/weekly performance report, Miss-sort reports.

▪ Briefs the associates about operations & instructs them on any special instructions received from NOC/ Config team.

Projects and Achievements (Amazon. In)

▪ Being a part of a new Building DELV Sort Centre of Amazon In where we overcame with all challenges and within 5 months of operation touched a milestone of 1.43L shipments.

▪ As a launch team of FC Dock contributed towards planning the new layout and aligning with all the necessary configuration changes with the configuration team to make the launch successful.

▪ Being the part of all successful peaks like Amazon Prime Day, August ART, Great Indian Festival Sale, and Jan ART & May Art.

▪ When Amazon launched pantry segment, hence being the part of sole pantry site of North planned the logistics operations for DELHI-NCR region.

o Inventory Control & Planning.

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Handled a team of 70+ people for inventory management, picking, putting along with stock count

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Daily responsibility includes maintaining inventory accuracy and proper stock count by ensuring right product at right location.

§ Handled inbound operations for material flow from dock to stock and ensuring quality aspects

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On case-to-case basis coordinating with all stake holders including external and internal under procurement and warehouse operations to ensure customer satisfaction including vendor life cycle management.

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Settled an operational packaging department for new warehouse setup at Gurgaon

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Acted as an internal packing planner for capacity stress test and better utilization of packaging capacity

o Worked on monthly kaizen implementation initiatives in respective departments using combination of secondary research and process time studied and delivered the final outcomes to regional heads.