Jyoti
Halifax
Summary
Passionate and driven HR professional with over 3 years of hands-on experience in recruitment, onboarding, payroll, and employee engagement. Known for building meaningful connections, optimizing HR processes, and creating a positive workplace culture. Proficient in tools like Keka and Oracle PeopleSoft, with a knack for spotting top talent and ensuring seamless HR operations. Excited about making a real impact through innovation and collaboration.
Overview
5
5
years of professional experience
Work History
Sales Associate
Moores Clothing For Men
03.2024 - Current
- Build genuine connections with customers by engaging in friendly conversations and really listening to their needs, helping them find exactly what they are looking for.
- Take the time to understand each customer's style and preferences, offering personalized recommendations that match their tastes.
- Help customers choose the perfect pieces by offering advice on fit, fabric, and style, making sure they feel confident and happy with their choices.
- Share knowledge about the latest trends, sales, and new arrivals to guide customers toward items.
- Create lasting relationships by delivering exceptional service, ensuring customers return for their future shopping needs.
Sales Associate
Lisa Drader-Murphy
03.2024 - Current
- Greet customers with a smile and make them feel welcome, helping them find clothes that fit their style and needs.
- Offer friendly fashion advice and styling tips, helping customers put together outfits that make them feel confident and comfortable.
- Stay in the loop on the latest trends and store promotions, so you can recommend fresh styles and must-have items to customers.
- Keep the store looking its best by organizing displays, restocking items, and ensuring fitting rooms are neat and inviting.
- Process transactions smoothly, handling cash, credit, and debit payments with a friendly and efficient approach.
- Help customers with trying on clothes, offering suggestions on sizes, colors, and fits to make sure they’re happy with their choices.
- Build strong relationships with customers by providing a positive, personalized shopping experience, so they keep coming back.
- Remember customer preferences and suggest new arrivals or items they might love on their next visit.
HR Assistant Manager
Webhopers Info Tech Pvt. Ltd.
12.2020 - 11.2023
- Played a pivotal role in hiring over 120 talented professionals for various IT roles, helping the company achieve its growth targets.
- Partnered with 5+ hiring managers to craft job descriptions between companies that captured the essence of each role and attracted top candidates.
- Welcomed and onboarded over 100 new team members, ensuring they felt supported and set up for success from day one.
- Streamlined payroll and attendance management for 200+ employees, slashing payroll errors by 15% and improving overall accuracy.
- Leveraged tools like Keka and Oracle PeopleSoft to simplify HR processes, boosting efficiency by 20%.
- Championed an employee feedback initiative that increased engagement scores by 25%, fostering a more inclusive and collaborative workplace.
- Reduced onboarding time by 30% by designing a user-friendly checklist and process.
- Mentored 3 junior HR associates, inspiring them to excel in recruitment and administrative tasks.
- Conducted outbound calls that led to 10+ new client partnerships, showcasing exceptional communication and persuasion skills.
- Built and maintained a database of 500+ potential clients, ensuring consistent follow-up and nurturing long-term relationships.
- Conducted periodic market research to identify trends in recruitment and employee benefits, helping to keep company practices competitive.
- Organized and led quarterly training sessions for managers on effective hiring practices and employee retention strategies.
- Improved employee retention by 15% through personalized engagement initiatives and regular check-ins.
- Audited and updated HR policies to align with evolving labor laws, ensuring full compliance.
- Coordinated annual performance reviews for all employees, providing tools and guidance for constructive feedback and career development.
- Acted as a liaison between employees and management to resolve workplace issues, improving team satisfaction by 20%.
KVR Web Tech Pvt. Ltd.
Tele Caller Executive
01.2020 - 07.2020
- Made over 200 calls weekly to prospective clients, delivering engaging pitches and driving interest in the company’s offerings.
- Boosted lead conversion rates by 25% through personalized communication and active listening.
- Created and managed a robust database of 300+ potential clients, enabling effective follow-ups and sustained engagement.
- Generated 50+ qualified leads, contributing directly to the sales team’s success.
- Compiled detailed call reports to track client interactions, providing valuable insights for future strategies.
- Collaborated with the marketing team to align messaging, resulting in a 10% increase in client acquisition.
Education
Post Baccalaureate Diploma - Business Management
Cape Breton University
Sydney12-2025
Bachelors of Commerce - Human Resources Management
Kurukshetra University
Kurukshetra05-2019
Skills
- Recruitment: Crafting compelling job postings, screening resumes, and conducting interviews
- Employee Management: Seamlessly handling onboarding, offboarding, attendance, and payroll
- Software Expertise: Skilled in Keka, Oracle PeopleSoft, and Microsoft Office Suite (Excel, Word, PowerPoint)
- Communication: Building trust and rapport with candidates, employees, and clients
- Organization: Managing multiple tasks with precision and attention to detail
- Data-Driven Decision-Making: Analyzing metrics to enhance HR strategies and outcomes
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Timeline
Sales Associate
Moores Clothing For Men
03.2024 - Current
Sales Associate
Lisa Drader-Murphy
03.2024 - Current
HR Assistant Manager
Webhopers Info Tech Pvt. Ltd.
12.2020 - 11.2023
KVR Web Tech Pvt. Ltd.
Tele Caller Executive
01.2020 - 07.2020
Post Baccalaureate Diploma - Business Management
Cape Breton University
Bachelors of Commerce - Human Resources Management
Kurukshetra University
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