Akhil Menon
Bangalore
Summary
Service oriented Cabin Crew Member known for high productivity and efficiency in task completion. Specialized skills include safety protocol compliance, emergency response readiness, and customer service excellence. Excel in communication, teamwork, and adaptability, ensuring passenger satisfaction and safety on every flight.
Overview
8
8
years of professional experience
Work History
Cabin Crew
Virgin Atlantic
03.2024 - Current
- To navigate from take off to landing, I use my resilience to manage the demands of a long haul lifestyle.
- Offering shining services to passangers on board.
Cabin Crew
Qatar Airways
11.2021 - 02.2023
- Conducted pre-flight safety inspections of emergency equipment in the cabin and prepared for the possibility of bad weather.
- Directed guests through on-and-off boarding and ensured that all guests disembarked safely.
Cabin Crew (Abinitio)
Qatar Airways
02.2020 - 05.2020
- The Initial Safety training was completed successfully.
Entertainment Host
PVR Cinemas
09.2018 - 11.2019
- Handled access to the theater by greeting, directing guests, and taking tickets.
- Assembled orders, operated point-of-sale terminals, and made accurate calculations while greeting guests.
Manager
Anita Palace 'Bar And Restaurant'
10.2017 - 07.2018
- Increased customer base by conversing with customers in a friendly manner.
- Handled drink orders, made preparations, blended drinks, and served them.
Education
Post Graduation Diploma - Aviation, Hospitality Travel, and Customer Services
Frankfinn
Andheri West01.2018
BMM - Mass Media Journalism
Mumbai University
MaharashtraHSC Board -
Maharashtra State Board
MaharashtraSSC Board -
Maharashtra State Board
MaharashtraSkills
- Customer success and support
- Stress management
- Problem solving
- Team coordination
- Multilingual communication
- Active listening
- Conflict resolution
Personal Information
- Date of Birth: 09/12/96
- Nationality: India
Languages
- English
- Hindi
- Malayalam
- Marathi
Hobbies and Interests
- Socializing with friends.
- Composing music, writing poetry, and writing lyrics.
- Journeying.
Additional Information - Post Graduation
Frankfinn's Post Graduation Diploma in Aviation, Hospitality Travel, and Customer Services, 01/01/18
Achievements And Awards
- Have successfully completed the certificate course in conflict management.
- Have successfully completed the certificate course in Communication and Interpersonal Skills at work.
- Have successfully completed the certificate course in Growth Mindset.
- Interview skills training in personal development and communication skills.
- Have successfully obtained a certificate in Audio and Radio Medium (Basic).
Timeline
Cabin Crew
Virgin Atlantic
03.2024 - Current
Cabin Crew
Qatar Airways
11.2021 - 02.2023
Cabin Crew (Abinitio)
Qatar Airways
02.2020 - 05.2020
Entertainment Host
PVR Cinemas
09.2018 - 11.2019
Manager
Anita Palace 'Bar And Restaurant'
10.2017 - 07.2018
Post Graduation Diploma - Aviation, Hospitality Travel, and Customer Services
Frankfinn
BMM - Mass Media Journalism
Mumbai University
HSC Board -
Maharashtra State Board
SSC Board -
Maharashtra State Board
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