Summary
Overview
Work History
Education
Skills
Timeline
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AKHIL PENCHALA

HYDERABAD

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Overview

4
4
years of professional experience

Work History

Retail Store Manager

TEAMLEASE
HYDERABAD
09.2023 - Current
  • Created marketing plans that increased revenue by 15% within 6 months.
  • Coordinated special events such as promotions or seasonal displays.
  • Resolved customer complaints in a timely manner to maintain positive relationships with customers.
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
  • Initiated new product training sessions for employees to improve product knowledge.
  • Developed and maintained store policies and procedures.
  • Performed regular audits to ensure compliance with company standards.
  • Maintained awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring local competitors.

Retail Sales Executive

TEAMLEASE
HYDERABAD
07.2021 - 08.2022
  • Participated in staff meetings to discuss upcoming initiatives and strategies.
  • Performed accurate record keeping of inventory and sales data.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Organized store displays to maximize visibility of merchandise items.
  • Developed relationships with customers through personalized service.
  • Implemented procedures designed to enhance customer satisfaction levels.

Education

Bachelor of Science - Mathematical Sciences

NALANDA VIDHYALAYAM HIGH SCHOOL
KARIMNAGAR
06-2025

Bachelor of Science - MPC

Vignan Degree College
Karimnagar
03-2025

Skills

  • Customer relationship management
  • Market research
  • Problem solving
  • Inventory control
  • Decision-making skill
  • Retail operations
  • Stockroom management
  • Goal setting
  • Upselling and cross selling
  • Sales analysis

Timeline

Retail Store Manager

TEAMLEASE
09.2023 - Current

Retail Sales Executive

TEAMLEASE
07.2021 - 08.2022

Bachelor of Science - Mathematical Sciences

NALANDA VIDHYALAYAM HIGH SCHOOL

Bachelor of Science - MPC

Vignan Degree College

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AKHIL PENCHALA