Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Hobbies and Interests
Work Preference
Languages
Quote
Timeline
Generic
Akhil Pratap

Akhil Pratap

Bengaluru

Summary

Results-driven software engineer with 5+ years of experience delivering high-impact technical solutions that enhance performance, reduce costs, and strengthen security. Demonstrated track record of success includes: reducing API latency by 35% through JDK modernization, generating $14,400 annual infrastructure savings via Graviton migration, automating processes that save 20+ weeks of manual effort annually, and implementing security enhancements that reduced patch failures by 90%. Consistently recognized for operational excellence in managing critical incidents and leading cross-team initiatives. Expert in Java, Python, and Ruby on Rails development with proven ability to mentor teams and rapidly master new technologies.

Skilled professional with robust background in infrastructure automation, continuous integration, and cloud services. Expertise in scripting, system administration, and container orchestration, ensuring seamless deployments and efficient system operations. Strong focus on team collaboration and adaptability, consistently delivering reliable and effective solutions. Passionate about leveraging technical skills to drive operational excellence and support organizational goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

DevOps Engineer III

Amazon
05.2024 - Current
  • Led JDK8 to JDK17 migration for 4 critical Tier-1 services, reducing API latency by ~35%, CPU utilization by 30%, and memory utilization by 14%
  • Orchestrated infrastructure upgrade from Intel to Graviton hosts across 6 Tier-1 services, generating $1,200 monthly cost savings, reducing CPU utilization by 38%, and improving performance by 27%
  • Implemented security enhancement initiative by onboarding Amazon Pay services to Mechanics for MAWS & NAWS, eliminating unauthorized access to production hosts and protecting critical customer information
  • Restructured metric collection systems by splitting widget-show latency for multiple checkout flows (APB, SPC, CV2), reducing debugging time by ~50% and improving developer productivity
  • Executed critical AAA to CloudAuth migration for 2 user authentication services to ensure EU compliance requirements
  • Designed and implemented STPR for security patch failures, analyzing 6 months of data and resolving multiple issues that reduced patch failures by 90%
  • Mentored two new team members and conducted 10+ technical interviews to strengthen team composition
  • Resolved 300+ technical tickets while maintaining high service availability and supporting peak event preparation

DevOps Engineer II

Amazon
06.2022 - 04.2024
  • Led critical migration initiative that achieved 97% successful transfer of integration tests from Beta to Gamma environment, significantly enhancing system stability and performance
  • Upgraded log analysis tools and implemented availability monitors for user error detection that improved incident response time by 35% and prevented service outages
  • Added CV2 API support to CheckoutService stress test systems to ensure reliable handling of increasing merchant traffic during peak periods
  • Created automated scaling system (EAP) onboarding processes for all Amazon Pay Tier-1 services, eliminating 20 weeks of manual effort annually across teams
  • Orchestrated Q4 peak readiness for 6 critical services, implementing performance optimizations that maintained 100% stability during high-traffic periods
  • Successfully partitioned VIPs for EPSOrderManagementService, resolving complex "Already Connected Errors" and meeting critical CRE requirements for peak events
  • Identified and resolved a long-standing stress test failure by isolating the exact commit from multiple package changes, restoring a critical deployment pipeline component
  • Resolved multiple customer-impacting Sev-2 issues, including login failures on Twitch platform and gift card selection problems in Japan region
  • Coordinated emergency response for critical outages by collaborating with downstream teams, executing targeted rollbacks, and minimizing customer impact
  • Received monthly recognition awards for operational excellence and bias for action during critical incident management

Senior System Engineer

Infosys
08.2019 - 05.2022
  • Revolutionized testing processes by implementing Playwright web automation with TypeScript
  • Developed automated test suites for 15 complex web pages, reducing manual testing efforts by over 50% during deployment cycles
  • Improved deployment reliability through systematic test coverage and defect identification
  • Developed innovative 3D game using Unity3D and C# to analyze player behavior and derive personality traits based on in-game responses
  • Designed and implemented "SUPER MARIO"-inspired 2D gamified quiz with progressive difficulty levels and obstacle navigation
  • Led technical training programs for 5,500+ individuals, receiving an average feedback score of 4.5/5
  • Conducted comprehensive courses in programming fundamentals, OOPS, DSA (Python), SQL (Oracle), and mainframe technologies (JCL, COBOL, CICS, DB2, COBDB)

Education

Bachelor of Technology - Electrical and Electronics Engineering

Dr. A.P.J. Abdul Kalam Technical University
06.2019

Skills

  • Programming Languages: Java, Python, Ruby on Rails, C#, TypeScript
  • Cloud & Infrastructure: AWS, Graviton, JDK17, Mechanics, CloudAuth
  • Databases & Storage: Oracle SQL, DynamoDB
  • Development Tools: Git, VSCode, CICD, Pipelines, Unity 3D, Splunk
  • Engineering Practices: Site Reliability Engineering, Incident Management, Load Testing, Capacity Planning
  • Frameworks: TestNG, Lugia, Playwright Web Automation
  • Concepts: Object-Oriented Programming, Data Structures & Algorithms, Operational Excellence
  • Infrastructure automation
  • Linux operating system
  • Monitoring and logging
  • Containerization technologies
  • Continuous deployment
  • Version control systems
  • Performance management
  • Incident management
  • Software development
  • Developer collaboration
  • Task prioritization
  • Security best practices
  • Performance optimization
  • Maintenance and troubleshooting

Accomplishments

  • Infrastructure Modernization: Led JDK and host infrastructure upgrades resulting in 35% lower latency, 38% reduced CPU utilization, and $14,400 annual cost savings
  • Security Enhancement: Spearheaded implementation of Mechanics tool across Amazon Pay services, eliminating unauthorized production access and protecting sensitive information
  • Enhanced Automated Provisioning (EAP): Led Amazon Pay-wide initiative to automate scaling/descaling processes, eliminating 20 weeks of manual effort annually
  • Checkout Flow Metric Optimization: Restructured widget-show latency metrics, improving issue identification and reducing debugging time by 50%
  • EU Compliance Initiative: Successfully migrated authentication services to CloudAuth, ensuring adherence to stringent EU regulations
  • Security Patch Management: Analyzed and resolved multiple security patch failure patterns, achieving 90% reduction in patch-related incidents

Certification

  • Infosys Certified Python Associate
  • Infosys Certified Database and SQL Professional
  • Infosys Certified Legacy Modernization Developer
  • Infosys Certified JAVA SE8 Developer

Awards

  • Monthly Award (2023-12): Recognized for automating scaling processes and saving 20 weeks of annual effort.
  • Accolade from Japan Team: Acknowledged for critical support in resolving gift card selection issue impacting campaign deadline.
  • Accolade from SWP Team: Recognized for urgent fix deployment and debugging that kept Beta testing on track.
  • Monthly Award (2022-10): Recognized for operational excellence as primary OnCall, handling 4+ Sev-2s and resolving 13+ tickets

Hobbies and Interests

Bike Rides, Cooking

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceWork from home optionFlexible work hoursCompany CultureCareer advancement

Languages

English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)

Quote

Freedom is a myth.

Timeline

DevOps Engineer III

Amazon
05.2024 - Current

DevOps Engineer II

Amazon
06.2022 - 04.2024

Senior System Engineer

Infosys
08.2019 - 05.2022

Bachelor of Technology - Electrical and Electronics Engineering

Dr. A.P.J. Abdul Kalam Technical University
Akhil Pratap