Summary
Overview
Work History
Education
Skills
Co Curricular Hobbies
Timeline
Generic
AKHIL R

AKHIL R

Chennai

Summary

Self- Motivated individual with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry.

Overview

2
2
years of professional experience

Work History

Travel Consultant

Pickyourtrail
08.2022 - Current
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations. Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets and intricate details.
  • Trained new staff and administrative support on customer service and travel planning procedures.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.


B2B Sales Executive

Extramarks Education India Pvt. Ltd
03.2022 - 07.2022


  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Created and implemented successful sales campaigns to drive leads and increase sales. Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.


Education

Higher Secondary -

SETHU BHASKARA MAT.HR.SEC.SCHOOL

Undergraduation -

INDIAN INSTITUTE OF TOURISM AND TRAVEL MANAGEMENT

Skills

  • Relationship Management
  • Mentoring and training
  • Detail-Oriented
  • Customer Needs Assessment
  • Negotiation Tactics
  • Meeting deadlines
  • Upselling and Cross-Selling
  • Verbal and Written Communication

Co Curricular Hobbies

  • Leadership training by University of Florida
  • Rashtrapathi Awardee (President Award) Bharat Scouts and Guides

Timeline

Travel Consultant

Pickyourtrail
08.2022 - Current

B2B Sales Executive

Extramarks Education India Pvt. Ltd
03.2022 - 07.2022

Higher Secondary -

SETHU BHASKARA MAT.HR.SEC.SCHOOL

Undergraduation -

INDIAN INSTITUTE OF TOURISM AND TRAVEL MANAGEMENT

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AKHIL R