Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Timeline
CustomerServiceRepresentative

Akhil Solanathan

Hyderabad

Summary

Strategic and results-oriented Program Manager with over 7 years of international experience leading high-visibility projects in technology and gaming. Adept at stakeholder management, operational optimization, and product delivery. Recognized for driving process improvements, maximizing team performance, and consistently delivering measurable business outcomes. Expert in Agile and cross-functional leadership, with a proven track record of aligning projects with organizational vision and exceeding delivery targets.

Overview

7
7
years of professional experience
1
1
Certification

Work History

RNG Roadmap Manager

IVY Comptech
Hyderabad
05.2021 - 06.2024
  • Built and maintained global RNG content roadmap, contributing to 7% increase in user engagement and 10% higher content retention.
  • Coordinated with content, development, marketing, and operations to improve project delivery by 10%.
  • Facilitated roadmap alignment and efficiency gains through cross-functional workshops (improved project alignment by 5%).
  • Delivered 95% on-time updates for RNG games through collaborative execution.

Games Executive

IVY Comptech
Hyderabad
  • Delivered game requirements for 14+ regions, reduced compliance issues by 20%, and achieved regulatory standards.
  • Launched over 2,092 games in Q3, significantly boosting user engagement metrics.
  • Reduced customer support escalations by 10% through proactive communication and risk assessment.
  • Streamlined project timelines and improved client satisfaction by mitigating obstacles early.
  • Designed and implemented chatbot conversational pathways using SQL-driven logic and managed relational databases, delivering personalized, data-driven experiences that increased customer satisfaction by 15%.
  • Enhanced project efficiency and delivery speed by 15% via workflow streamlining and adoption of JIRA, Kanban, and DevOps.
  • Reduced average handling time by 15% as a Conversation UX Engineer and Business Analyst.
  • Improved team productivity by 2 hours/week through effective meeting and record management.

Project Coordinator

Acuvate Software Pvt Ltd
Hyderabad
08.2018 - 04.2021

Program Manager

Uber
Hyderabad
07.2024 - Current

Education

MBA - Marketing

Institute of Public Enterprise
01.2018

B.COM - undefined

Bhavans Vivekananda College
01.2016

Skills

  • Program & Project Management
  • Agile & Scrum Methodologies
  • Product Development & Delivery
  • Cross-Functional Team Leadership
  • Stakeholder Engagement & Relationship Management
  • Process Optimization & Continuous Improvement
  • Data Analysis & Business Intelligence Reporting

Certification

  • Become a Product Manager | Udemy
  • Advanced Product Management: Vision, Strategy & Metrics | Udemy
  • Leading Projects | LinkedIn
  • Philosophy & Fundamentals of Computer Programming | Udemy
  • Scrum: Advanced | LinkedIn

Personal Information

Title: Program Manager

Timeline

Program Manager

Uber
07.2024 - Current

RNG Roadmap Manager

IVY Comptech
05.2021 - 06.2024

Project Coordinator

Acuvate Software Pvt Ltd
08.2018 - 04.2021

Games Executive

IVY Comptech

MBA - Marketing

Institute of Public Enterprise

B.COM - undefined

Bhavans Vivekananda College
Akhil Solanathan