Purna Rao
Hyderabad
Summary
Professional with over 8 years of experience in IT best practice service delivery frameworks and IT service management standards, I have been an integral part of Kyndryl as an Infrastructure Specialist and Business Operations expert. Expertise in building and managing hyperconverged infrastructure in Nutanix/VMware environments, with hands-on experience at both the second and third levels. Exceptional skills in server and cloud administration, as well as a deep understanding of hyperconverged infrastructure.
Overview
1824
1824
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
Work History
Infrastructure Specialist
Kyndryl
Bangalore
09.202 - Current
- Installation and Configuration of Nutanix new Builds on the Dell IDRAC EXSi Hypervisor
- Experienced in installation of HCI Applications rackmount and configuring the cluster and Prism element for managing the Infrastructure with the Nutanix
- Nutanix Life cycle Manager Upgrades for the BIOS, AOS and NCC
- Configuring the newly built Nutanix Nodes in vCenter and cluster formation add on nodes and configure NTP serves ,Licensing .
- Configuring the DVS Switch for the Nutanix ESXi Nodes and Lag creation in VMware vCenter
- VMware Migrations from the legacy environment into the Nutanix Cloud Environment
- Experience creating the Distributed Port groups and VLANs in VMware and assignment with the LAG
- Experienced with VMware EXS6.7, vCenter6.7 - VM Creation, Migration, Snapshots, and VM Update Manager
- Responsible for Nutanix Hardware Troubleshooting and engagement with Dell, Nutanix for troubleshooting and end to end coordination
- Change management request for completing the patching changes Service Now tool
- Implementation 22 Sites at US, Mexico and Canada Regions with Nutanix Hyperconverged infrastructure
- Migrated Legacy Infrastructure VMware to Nutanix HCI at Stellantis Environment
- Experienced with Ticketing tool Service now for change management process.
- Cloud Administration Azure resource manager, Storage accounts, Blob storage, Files, AZ Copy, IAM Roles
- Migrated on prem VMware vSphere Servers to Nutanix ESXi environment.
- Migrated Virtual machines from On prem to Azure Cloud with Azure migrate Tools .
- Ticketing Tools -Service now, Monitoring - SolarWinds and IBM Tivoli.
- Collaborated with IT department to develop infrastructure build-out strategy and outline project scope.
- Facilitated clear communication between IT teams and stakeholders during infrastructure projects to ensure alignment on goals, expectations, and progress updates.
Sr Systems Administrator
Logixhealth Solutions
Bangalore
05.2016 - 08.2021
- Installation and Configuration of Windows server OS 2008/2012/2016 in the production environment
- Windows Server Migration, File Server Migration and DFS (Distributed Files systems), Quota Management
- Active Directory - User Creation, Replication checks reporting adplus manager, DNS , DHCP basic level Troubleshooting
- Responsible for Nutanix healthy environment monitoring daily Data resiliency, memory, CPU and ASync checks, Deduplication, Compression and updating the record through the Prism Element, Protection Domain Async
- Experienced with VMware EXS6.7, vCenter6.7 - VM Creation, Migration, Snapshots, and VM Update Manager
- Responsible for taking daily backups of all the physical and virtual environments through Cohesity, Veeam and VERITAS Backup exec 2012, 2014, 2015, Nutanix ASync
- Nutanix Builds Install, configured and implemented across 18 Sites in North America
- Server testing for performance through resource monitor and monitoring, all disk inventories on all the servers
- Experienced working with Azure Administration, Azure resource manager, Blob storages, Files and VM Deployments
- Responsible for handling Nessus scans on Servers for vulnerability.
- Experienced with Sophos Management and Cloud console for monitoring Adware, PAU and Virus and troubleshooting on them in production environment
- Increased productivity through automation of routine tasks using scripting languages such as PowerShell and Python.
- Streamlined IT infrastructure management processes for increased efficiency and reduced downtime.
- Integrated and updated software products to boost system compatibility.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
Sr. Technical Support Engineer
Sutherland Global Services
BANGALORE
05.2015 - 01.2016
- Company Overview: Client - Symantec
- Installed and Configured Symantec Backup Exec 2015 FP1, 2015, 2012 and 2010 SP3 R4
- Provisioning new VMs in vCenter and Nutanix Hyper Converged environment
- Applying the patches and rebooting the servers in the production environment
- Experience in working with Deduplication storage, Enterprise vault, desktop and laptop option, Exchange Server and Hyper-V, VMware vCenter, Vsphere, EXSI environment
- Experience with VM Provisioning in Nutanix Environment and AHV Upgrades
- Migration of Windows Servers, Files Servers, Decommissioning old retired servers
- Responsible for account creation, security groups, distribution and adding to requested distribution within the Active Directory
- Responsible for Vendor and Product Management
- Supporting 3000+ windows servers in the production environment
- Performed disaster recovery on production servers, restoring missing data from backup library
- Achieved high client retention rates through consistent delivery of excellent technical support services tailored to individual needs.
- Worked closely with product management teams to identify potential areas for enhancement based on customer feedback and usage patterns observed during support engagements.
Systems Administrator
Euroclear
London
02.2012 - 05.2014
- Installation and Configuration of Windows server OS 2003/2008/2012 in the production environment
- Good knowledge and experience on BMC Remedy and Cherwell, Sales force ticketing tool
- Active Directory administration, accountability, security groups and distribution groups
- Support operational guidelines, policies, and procedures for incident and problem management
- VMware , Snapshots creation and revert in production environment for DBA SQL Patch
- Troubleshoot Windows Issues, Windows Registry Repair, Harddisk corruption, Disk space issues, CPU, Memory and analysis windows Events
- Experience with Upgradation of VMware Hardware version and VM Tools Installations
- Experience working with Backup and DR Recovery Products, Tandberg Library and Disks
- Experience on Project Document, Change Procedures and Technical KB documentation
- Ensured optimal server uptime, monitoring system health and performing routine maintenance.
- Improved system performance by implementing server upgrades and hardware replacements.
- Conducted regular audits of user accounts and access permissions, maintaining compliance with regulatory standards and organizational policies.
- Managed vendor relationships effectively to ensure timely delivery of hardware/software products while staying within budget constraints.
- Increased team productivity by automating routine tasks, allowing more focus on strategic projects.
Education
Master of Science - Computer Technology
Staffordshire University
Staffordshire United Kingdom 10.2010 - 02.2012
Bachelor of Science - Computer And Information Sciences
RECRT
India 06.2005 - 06.2009
Skills
- File Server Administration
- VMWare vSphere 60,65,70x , HA , DRS , FT, LCM, ESXi
- Nutanix AOS, AHV, NCC, Foundation, Prism Central, Prism Element, DFS, Async , LCM, Patch management
- Windows Server , Active Directory, DFS , DHCP
- HP , Dell IDRAC Blade Servers ILO, Lenovo
- Backupexce, Cohesity, Veeam, Avamar, Tandberg
- Office 365, Outlook, Lotus Notes , One Drive
- Service Now Ticketing Tool, Solarwinds, Salesforce Tool
- Azure ARM, Azure Storages, Azure Administration
Certification
MCITP
Disclaimer
I, hereby declare that all the information provided above is true to best of my knowledge and belief.
Timeline
Sr Systems Administrator
Logixhealth Solutions
05.2016 - 08.2021
Sr. Technical Support Engineer
Sutherland Global Services
05.2015 - 01.2016
Systems Administrator
Euroclear
02.2012 - 05.2014
Master of Science - Computer Technology
Staffordshire University
10.2010 - 02.2012
Bachelor of Science - Computer And Information Sciences
RECRT
06.2005 - 06.2009
Infrastructure Specialist
Kyndryl
09.202 - Current
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