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EDUCATIONAL CERTIFICATE

Bachelor of Management Studies (BMS) is a three-year undergraduate program that offers advanced studies in the field of management that are necessary to run an organization efficiently. It also provides-in-depth knowledge of human resource management, economics, and business studies.

About

Javed is a Ops professional with 10 years of experience, having worked at Driver Training, Onboarding and Dop's (Driver Operations) Service with Uber India System Pvt Ltd, ( XLI ) Xchange Leasing India Pvt Ltd Car Leasing rental process 5 Years.

Javed has supported in Western region in Driver verifications and worked as SPOC (Single Point of Contact) for Mumbai and Pune.

Javed is a trained Operation Associate in Logistics supply.

Javed holds a Bachelor's degree in Commerce from Lord's Universal College, Mumbai University.

Experienced Customer Support with a demonstrated history of working in the operations and Skilled in Customer Service, Training, CRM Systems, Management, and Client Relations. Strong support professional with a Bachelor of Commerce.

Motivated Operations Executive with 10 years of experience in the Aviation Operations industry, recognised for assessing operational needs and developing solutions to improve efficiency, provide detailed reports and drive customer satisfaction. Seeking new opportunities in Operations Coordination, Team Management, L&D



.

Motivated and detail-oriented aspiring Web Developer with a strong foundation in HTML, CSS, JavaScript, and basic backend concepts. Passionate about building responsive and user-friendly websites. Eager to learn new technologies and contribute to real-world projects while growing as a full-stack developer.

I am a result oriented Senior Executive with a proven track record in specializing business operations and performance improvement. Focus on effective strategy implementation and enhancing operational efficiency. With strong diplomatic leadership skills, I excel in planning and management, fostering successful relationships while achieving organizational goals.

To work in a globally competitive environment that promotes continuous learning and exploits my academic and personal skills and thereby contributing to growth and development of self and the company.

Akhila M

Summary

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Operations Executive

Executive- Customer Relations

Customer Service Executive- HNI Operations

Education

MBA - Marketing & HR

Bachelor of Science - Physics

High School Diploma -

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Operations Executive

Executive- Customer Relations

Customer Service Executive- HNI Operations

MBA - Marketing & HR

Bachelor of Science - Physics

High School Diploma -

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