Akhila Polisetty

• Rapidly onboarded and contributed to Rust-based backend feature development.
• Developed a downtime management system ensuring customer satisfaction during third-party software outages.
• Collaborated with the founder to optimize agile methodologies for streamlined product rollouts.

• Co-led product strategy, roadmap and built a team to develop tailored solutions for the Canadian market, collaborating cross-functionally.
• Defined product requirements, prioritized features, and drove execution for a scalable international ad platform, delivering 10X return on ad spend in Canada.
• Identified localization opportunities and Launched multilingual robocalls automating store hours to enable growth among non-English businesses in Canada.
• Spearheaded deprecation of legacy banking systems reducing customer issues in Canada by 15% via user research.
• Implemented data-driven pricing strategy unlocking multi-million dollar revenue growth in Canadian market.

Consumer Growth:

• Worked on building extensible consumer growth service, driving increased consumer acquisition and order volume.
• Implemented restaurant promotion features carousel, boosting user engagement and monthly active users.

Communication Platform:

• Built features for communication platform with email, sms, phone masking, user notification preferences, ensuring accurate delivery and efficiency through script development, enhancing reliability.
• Developed a webhook microservice, reducing request load and enhancing system performance, leading to improved communication metrics visibility across org.
• Led migration and contributed to the implementation of a centralized device warehouse, improving storage and communication efficiency.

• Contributed to the development and integration of reusable web modules for the Cloud-Powered Instore Mobile POS Checkout application, enhancing user experience and functionality.
• Implemented Wi-Fi printing with Zebra printers, cutting receipt printing time by ~50%.
• Made improvements to the existing product such as optimizing Bluetooth printer connectivity for Zebra TC devices within Mobile POS, ensuring reliable performance.