Experienced Senior Business Analyst and Product Owner with over 8.4 years of expertise in IT advisory, business strategy, and solution delivery. Proven skills in Business Analysis, Agile Methodology, Requirement Gathering, Mergers & Acquisitions, Business Intelligence, Wireframing, and Cloud Technologies. Demonstrated domain knowledge across Insurance Brokerage, Supply Chain, and BFSI sectors (specializing in mortgage loans, LOS/LMS, Collections, Bureau Platforms, Payments & Lending). Strong communicator and team leader adept at client engagement, managing requirements, and preparing critical project documents (BRD, MDD, flowcharts) while overseeing UAT and API automation testing with tools like SoapUI, RPA, and Postman. Well-versed in both Agile and Waterfall methodologies with extensive SDLC and project management experience. Delivered impactful client solutions by developing strategic roadmaps, performing risk and gap analyses, and ensuring successful end-to-end project execution.
Domain:- Insurance domain.
Roles & Responsibilities: - Project Manager Scrum Master.
· Interacted with TATA-AIG client for a better understanding of the health claims system requirements. Done feasibility check for accommodating requirements in Health Claims Product.
· Developed Information Architecture Diagrams for better understanding for the team.
· Created RTM (Requirement Traceability Matrix) document for tracing user requirements with test cases.
· Worked in an Agile environment.
· Created User Stories in Jira, conducted Backlog grooming meetings & Sprint Planning
· Given development estimations for user stories by coordinating with the Team.
· Conducted a Walkthrough of requirements for the Internal Development Team.
· Conducted Walkthrough after every Sprint Release To Clients.
· Worked with UI designer and client to finalize UI and UX.
· Facilitated meetings with the Scrum team for clarity & better understanding of requirements.
Roles & Responsibilities: - Associate Business Analyst
· Working with cross-functional teams of Product Management, Project Management & Development groups for understanding End to End flow, testing requirements, providing estimates & defining/implementing testing criteria
· Majorly worked on products like Secured and unsecured loans, mortgages & Top up loans.
· Analyzing the requirements from the client's definition of the scope of the project & finalization of project requirements as per Sprint wise & resource management.
· Backlog grooming & sprint meetings from time to time & Provide inputs to the team to improve the testing process more efficiently by having daily Scrum calls with the developer & testing team.
· Working on Enhancement or CR on priority, majorly such as Video KYC, Co-Lending, Mortarium, and ECLGS.
· Preparing all the essential documents like BRD, FRD solution documents, and flow charts using MS Viso or Excel which would help the Ui team prepare wireframes & also document defects consistently in co-ordination with the development team.
· Involvement with business units & interacting with clients for final preparation & sign-off of BRD or solution document.
• Proficient in Agile Methodology, Functional Testing, Regression Testing, Sanity testing & Integration Testing in a UAT environment
· Experience in Functional testing i.e. designing Test cases, Test scenarios, RTM & executing the same.
· Maintaining Daily and Weekly status reports on test execution for the respective module.
· Knowledge of Data Analysis tools for designing interactive Dashboard using Tableau 10.3 & Power BI.
· Working closely with the Development & Testing teams to ensure accurate analysis, Zero defects, Quality, and speedy deployment of the agreed deliverable to the client.
· Experience in Automation API testing Web Applications using SOAPUI in a Production environment at HDFC bank(client site).
· Analyzing the requirements from the internal stakeholders/ vendors & preparing the documents like FRD, and BRD post finalization of the document taking an approval (sign off) for the same.
· Preparing flow chart & decision table for requirements.
· Interacting with the Development team for product development & implementation post-coordination with the QA team for their queries & concerns.
· Experience in Production support, testing, and implementing applications that support day-to-day operations for Oracle web Logic server (SOA).
· Experience working in Jio payment bank.
· Application involves - Inter Bank and Intra Bank scenario testing through eKYC (PPI to PPI, PPI to DSB, DSB to DSB, and DSB to PPI).
· Backlog grooming & sprint meetings from time to time & Provide inputs to the team to improve the testing process more efficiently by having daily Scrum calls with the developer & testing team.
· Co -Coordinating with UI designer for final mock-up screens.
· Created RTM (Requirement Traceability Matrix) document for tracing user requirements with test cases.
· Good knowledge of payment transactions such as IMPS, NEFT & RTGS.
· Conduct Retesting (Application and portal), Sanity tests, and Regression testing on every modified release to close.
· Conducted testing for Biometric Aadhaar verification through eKYC PAN India.
· Experience in testing websites which involves - customer onboarding, Creating Accounts and balance enquires and Application (Jio payment Bank application)
· Experience in designing Test Cases, Test Scenarios, Test Execution Reports, Defect Reports, and Bug tracking.
· Attending the Daily stand-up meetings for Gap closure between the Developers and other stakeholders.
SQL Developer Experience: - 4 Months (Nov 2015 – March 2016)
· Creating reports and data with the help of SQL queries as per business requirements
· Generating reports based on the query and presenting them to the Business stakeholder to make them understand the revenue leakage of their services using SQL Server 2012.
· Good Exposure in creating Tables, Views, and Joins SQL queries involving Sub queries/Nested queries.
Handling a large testing team and maintaining large operational data
Windows, SQL, Hadoop Hive, Android, iOS, JIRA, Rational, CTS, Soap UI, Postman, Microsoft Azure, Microsoft Viso, MS Word, MS Excel, Jira, Confluence, Tableau, Looker, Power BI, BRD, Conversation BRD, PDD, Solution document, Flowcharts, User Manual, Data Retention document, Data mapping document, Pipeline Design Document, MDD