AKHILESH KUMAR
Customer Care Executive (French)
New Delhi,India
Summary
To look forward for a challenging job profile in the field of French Language in a progressive organization where I could use my knowledge, experience, skills and abilities for the benefit of the organization as well as for self-development.
- Experienced as a Customer Care Executive with over 3 years of experience in Webwheel Technologies Pvt. Ltd., Delhi. Excellent reputation for resolving problems and improving customer satisfaction.
- To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
Languages
1
1
year of post-secondary education
3
3
years of professional experience
Work History
Customer Care Executive (French)
Webwheel Technologies Pvt. Ltd.
Delhi
08.2018 - 07.2021
- Demonstrates effective, clear and professional written and oral communication.
- Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
- Maintains acceptable performance metrics such as quality, productivity, first contact resolution.
- Liaise with other departments such as Customer Service, Payments teams or other teams as required to resolve Customer’s issues and questions.
- Communicating courteously with customers through emails.
- Investigating and solving customer’s problem, which may be complex or long-standing problems that have been passed on by customer service assistants.
Education
Higher Secondary - undefined
CBSE
BA (Honors) - French, Studies
University of Delhi
MA - French, Studies
University of Delhi
Arts
CBSE
04.2009 - 07.2010
Skills
Good Management Skills
undefinedAdditional Qualification
One Year Intensive Advance Diploma In Web Designing & Development
GNDP Institute, New Delhi
Skilled in MS office, Excel
Personal Details
Father’s name - Girish Chandra
Mother’s name – Lajja wati
Marital status – single
Hobbies
Travelling
Listening music
Playing basket ball
Cherished Values
Good Listener, hard& smart worker, friendly and flamboyant. I have potential andzeal
topedagogic new things and ability to work in a highly motivated team environment.
Timeline
Customer Care Executive (French)
Webwheel Technologies Pvt. Ltd.
08.2018 - 07.2021
Arts
CBSE
04.2009 - 07.2010
MA - French, Studies
University of Delhi
BA (Honors) - French, Studies
University of Delhi
Higher Secondary - undefined
CBSE
Similar Profiles
Venkata Nagaraju InakolluVenkata Nagaraju Inakollu
Technical Lead(System Design) at Relysys Technologies Pvt Ltd (now Invendis Technologies pvt ltd)Technical Lead(System Design) at Relysys Technologies Pvt Ltd (now Invendis Technologies pvt ltd)
S ChetanS Chetan
Assistant Manager - Finance at ANIMALL TECHNOLOGIES PVT LTD, Technologies Pvt LtdAssistant Manager - Finance at ANIMALL TECHNOLOGIES PVT LTD, Technologies Pvt Ltd
Shweta SinghShweta Singh
Support Engineer-IT at I-Telemetry Technologies Pvt. Ltd. (Subsidiary of Aaxis Nano Technologies Pvt. Ltd.)Support Engineer-IT at I-Telemetry Technologies Pvt. Ltd. (Subsidiary of Aaxis Nano Technologies Pvt. Ltd.)
ADITI TOMARADITI TOMAR
Founder & Managing Partner at Aspire LegalFounder & Managing Partner at Aspire Legal
Sameer MehraSameer Mehra
Associate Technical Engineer at Kyndryl IndiaAssociate Technical Engineer at Kyndryl India