Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Hi, I’m
AKHILESH KUMAR
Store Manager/Retail Professional
Jamshedpur,Jharkhand
Summary
Overview
11
years of professional experience
5
years of post-secondary education
Work History
Reliance RetailJamshedpur
Store Manager
12.2019 - Current
Job overview
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Big Bazaar (Future Group)Jamshedpur
Assistant Department Manager
08.2017 - 08.2019
Job overview
- Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Designed and maintained financial models to identify and measure risks.
Sparx Technologies Pvt. LtdJamshedpur
Senior Sales Executive
11.2016 - 08.2017
Job overview
- Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
- Utilized multiple marketing strategies to improve profitability.
- Sold [Apple Product & IT Service] to new and established customers. IT services include Website Designing, Ecommerce, Email Services, Software Development & AMC services
- Demonstrated products and features to customers, answered questions and overcame objections.
- Managed digital marketing initiatives in accordance with consumer targets and needs.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
Skyscraper Solutions, an IT and Finance Company Jamshedpur
Manager- Sales & Marketing
11.2015 - 11.2016
Job overview
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
Visual Creations, A multimedia Company Jamshedpur
Marketing Executive
09.2012 - 08.2013
Job overview
- Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Completed quarterly forecasting and monthly financial reviews.
- Planned and executed events and marketing programs to increase qualified leads.
- Consulted with product development teams to enhance products based on customer interest data.
- Identified target audiences and devised campaigns to match target demographics and optimize results.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Maintained reporting and developed actionable insights to continually improve branding efforts.
Education
Ranchi UniversityRanchi
MBA from Marketing & HR
06.2013 - 06.2015
University Overview
Pune UniversityPune
BBA from Marketing & HR
06.2009 - 06.2012
University Overview
Skills
Relationship building and management
Timeline
Store Manager
Reliance Retail
12.2019 - Current
Assistant Department Manager
Big Bazaar (Future Group)
08.2017 - 08.2019
Senior Sales Executive
Sparx Technologies Pvt. Ltd
11.2016 - 08.2017
Manager- Sales & Marketing
Skyscraper Solutions, an IT and Finance Company
11.2015 - 11.2016
Ranchi University
MBA from Marketing & HR
06.2013 - 06.2015
Marketing Executive
Visual Creations, A multimedia Company
09.2012 - 08.2013
Pune University
BBA from Marketing & HR
06.2009 - 06.2012
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