Laptop Chip Level repairing
akhilesh kumar
Laptop Chip Level Repairing
Mumbai
Summary
Dynamic Laptop Repair Technician with a proven track record at Nss Laptop Service Center, excelling in advanced troubleshooting and customer relations. Recognized for enhancing repair efficiency and achieving high customer satisfaction through effective communication and problem-solving skills. Expertise in hardware diagnostics and software installation ensures reliable, high-quality service.
Overview
9
9
years of professional experience
1
1
Certification
2
2
Languages
Work History
Laptop Repair Technician
My Computer
10.2021 - Current
- Conducted thorough assessments of damaged laptops to provide accurate estimates for repair costs and timeframes.
- Kept abreast of industry trends and advancements in technology to maintain expertise in laptop repair techniques.
- Contributed to the development of company-wide repair procedures, incorporating best practices and lessons learned from past experiences.
- Implemented best practices for safe handling of sensitive electronic components, preventing further damage to customer devices.
Laptop Repair Technician
Nss Laptop Service Center
05.2018 - 08.2021
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Maintained an organized workspace to ensure proper handling of delicate laptop components during repairs.
- Prioritized urgent repairs without compromising on work quality, ensuring minimal disruption to clients'' daily routines.
- Enhanced customer satisfaction by providing efficient laptop repair services and timely solutions.
- Streamlined the troubleshooting process for faster and more accurate diagnosis of hardware and software issues.
- Boosted team productivity with clear communication, collaboration, and sharing of technical expertise.
- Developed custom repair solutions for unique or challenging cases, showcasing adaptability and problem-solving abilities.
Laptop Repair Technician
Dev Solutions (Apple Store)
03.2017 - 01.2018
- Managed inventory levels effectively by monitoring stock usage and placing orders when necessary, ensuring availability of required parts at all times.
- Collaborated closely with other technicians on complex projects, pooling resources and knowledge to achieve successful outcomes.
- Assisted customers in understanding complex technical issues by explaining them in simple, easy-to-understand terms.
- Established strong relationships with customers by delivering reliable repair services that met or exceeded expectations consistently.
- Achieved high success rate in repairing various laptop models through extensive knowledge and hands-on experience.
- Coordinated with vendors to source high-quality replacement parts at competitive prices, reducing repair costs for customers.
- Conducted regular maintenance checks on workshop tools and equipment, ensuring optimal functionality and safety.
- Provided training sessions for junior technicians to enhance their skills in laptop diagnostics and repairs.
- Assisted customers with technical support inquiries.
Education
High School Diploma -
Board of High School And Intermediate Augucation Uttar Prad
Chivlala Fatehpur Uttar Pradesh India Skills
Battery replacement
Screen repair
Cooling system maintenance
Software installation
Network connectivity
Circuit testing
Wireless networking
Power supply testing
Hardware installation
Memory installation
Virus removal
Hardware diagnostics
System upgrades
Component replacement
Diagnostic tools
Driver updates
Keyboard repair
System observation
Memory upgrades
Hardware cleaning
BIOS configuration
Operating system repair
Laptop assembly
Faulty hardware replacement
Custom laptop building
Advanced troubleshooting
Touchpad repair
Teamwork
Mechanical tools
Teamwork and collaboration
Parts replacement
Microsoft Excel
Customer service
Microsoft office
Problem-solving
Time management
Electrical schematics
Software reinstallation
Problem-solving abilities
Machine assembly
Troubleshooting techniques
Linux operating system
Customer relations
Problem resolution
Electrical component replacement
Problem diagnostics
Software
Certification
MTI Mobile & laptop repairing institute
Timeline
Laptop Repair Technician
My Computer
10.2021 - Current
Laptop Repair Technician
Nss Laptop Service Center
05.2018 - 08.2021
Laptop Repair Technician
Dev Solutions (Apple Store)
03.2017 - 01.2018
MTI Mobile & laptop repairing institute
06-2016
High School Diploma -
Board of High School And Intermediate Augucation Uttar Prad