AKHILESH RAJENDRA DUBE
Navi Mumbai
Summary
Dynamic professional with extensive experience in home loan sales and team leadership at Tiger Housing Finance. Proven track record in driving customer acquisition and achieving targets through strategic DSA and builder partnerships. Skilled in compliance management and relationship building, consistently enhancing profitability and operational efficiency.
Overview
8
8
years of professional experience
Work History
BRANCH HEAD- Thane
TYGER HOUSING FINANCE
01.2025 - 11.2025
- Oversaw end-to-end operations and business development of branch, focusing on home loan sales and disbursement to drive revenue growth.
- Lead and manage a team of Sales Officers, Relationship Managers, and support staff to meet and exceed branch-level business targets.
- Ensured quality sourcing of home loan files by monitoring customer profiles, income assessments, creditworthiness, and property documents to mitigate risk.
- Supervise the loan application to disbursement cycle, ensuring TAT adherence and coordination with credit, legal, and technical teams.
- Develop and implement strategies to drive customer acquisition through walk-ins, direct sales, builder tie-ups, and DSA/channel partnerships.
- Build and maintain strong relationships with builders, developers, real estate agents, and key channel partners to generate regular business leads.
- Drive cross-sell of insurance, top-ups, and balance transfer products to enhance customer value and profitability.
- Managed branch profitability and operational efficiency, ensuring compliance with KYC, AML, and regulatory norms to uphold integrity and trust.
- (FORMALLY KNOW AS ADANI FINANCE)
Business manager
AAVASH FINANCE LTD
07.2024 - 12.2024
- Lead and manage the home loan business for a defined region/branch, driving sales growth, profitability, and market share.
- Achieve and exceed monthly/quarterly disbursement and revenue targets while maintaining portfolio quality.
- Monitored and drove performance of home loan sales team, including sales managers, relationship officers, and channel partners, to enhance sales effectiveness.
- Formulated and executed strategic plans for new customer acquisition through direct sales, DSAs, builders, and digital platforms, expanding market reach.
- Maintained and strengthened builder tie-ups and channel partner relationships, ensuring consistent business flow and collaboration opportunities.
- Ensure robust credit evaluation, customer profiling, and documentation processes for smooth sanction and disbursement.
- Analyze customer trends, competitor activity, and real estate market dynamics to identify new business opportunities.
- Ensure complete compliance with regulatory, legal, and internal audit guidelines, including KYC, AML, and risk norms.
- Prepare and present business reports, pipeline updates, and forecasting to senior management.
sales manager
Hero housing finance limited
11.2023 - 07.2024
- Drove home loan sales by leading team of relationship officers/executives to achieve disbursement targets across assigned territories or branches.
- Develop and execute sales strategies for customer acquisition through direct sourcing, builder channels, DSAs, and online leads.
- Identify and develop strong relationships with builders, real estate agents, and channel partners to source high-quality home loan applications.
- Monitor sales productivity, conduct regular performance reviews, and provide on-field training and mentoring to team members.
- Ensure high-quality customer onboarding by reviewing files for eligibility, documentation completeness, and alignment with credit policy.
- Coordinate with credit, operations, and disbursement teams to ensure smooth loan processing and timely sanction/disbursement.
- Analyzed market trends, competitor offerings, and pricing strategies to enhance business performance.
- Maintained strong customer relationships to support retention, cross-selling, and effective post-disbursement servicing.
- Ensure compliance with all internal guidelines, audit parameters, and regulatory requirements (RBI/NHB norms).
Relationship manager
Aaditya birla Finance limited
01.2023 - 10.2023
- Identify, source, and acquire customers for Loan Against Property (LAP) through direct sales, referrals, DSA/connector channels, and cross-selling.
- Understand the customer's financial needs and structure appropriate LAP products (term loans, overdrafts, balance transfers, etc.).
- Conducted preliminary eligibility checks by assessing customer income, business profile, property documents, and credit bureau reports to ensure qualified loan applications.
- Guided clients through loan process, including application, documentation, credit approval, legal/technical valuation, and disbursement, ensuring seamless experience.
- Coordinate with credit, legal, risk, and operations teams to ensure timely file processing and smooth disbursement.
- Achieve monthly and quarterly LAP sales and disbursement targets as per assigned business goals.
- Maintain post-sale relationship with customers for renewal, top-up, service-related queries, and retention.
- Built and managed relationships with key channel partners, including DSAs, builders, property consultants, and chartered accountants, to enhance referral opportunities.
- Stay updated with market trends, competitors' offerings, and changing credit norms.
Assistant manager
Bajaj housing finance company
12.2021 - 10.2022
- Drive home loan sales by sourcing new business through direct sales, channel partners (DSAs, connectors), and builder tie-ups.
- Track and achieve monthly disbursement targets and build a robust client base in the assigned geography.
- Guided customers throughout loan journey from application to disbursement, ensuring clarity on product features, interest rates, terms, and processing fees.
- Liaise with internal teams including credit, legal, technical, and operations for timely loan approvals and disbursements.
- Maintained strong relationships with builders, real estate agents, and housing finance partners, generating continuous business leads.
- Evaluate customer profiles, financials, and property documents to ensure preliminary eligibility and alignment with NBFC credit norms.
- Ensure all processes adhere to internal compliance standards and regulatory guidelines (RBI/NHB, KYC, AML norms, etc.).
- Generate MIS reports for management review on business performance, pipeline status, and disbursement metrics.
- Monitored competition, market trends, and customer feedback to provide actionable insights to management and maintain competitive advantage in dynamic NBFC environment.
- Managed and mentored a team of relationship officers and sales executives.
RELATIONSHIP OFFICER
AXIS BANK
01.2021 - 12.2021
- Sourced and acquired new customers for home loan products through direct sales, referrals, and builder/channel partner networks, contributing to branch growth.
- Understand customer requirements and provide appropriate home loan solutions based on eligibility and financial needs.
- Build and maintain long-term relationships with customers, developers, and referral partners to generate repeat business and referrals.
- Assisted clients in completing loan applications and collecting necessary documents, ensuring efficient file login and approval process.
- Maintained regular follow-up with clients regarding pending documents, application status, and post-disbursement queries to enhance customer satisfaction.
- Provide timely updates to customers on loan status and proactively resolve any service-related issues.
- Achieve monthly sales and disbursement targets assigned by the branch or sales manager.
- Maintain accurate records of customer interactions, files, and leads in CRM systems or internal portals.
- Ensure compliance with all internal processes and regulatory guidelines.
- (QUEES PAYROLL)
MARKETING MANAGER
shree sai fincorp
09.2017 - 12.2020
- Achieved monthly sales targets while fostering client relationships post-disbursement to ensure ongoing satisfaction.
- Generated leads through cold calling, field visits, and referrals, enhancing overall sales pipeline.
- Collaborated with real estate agents, builders, and developers to source loan business opportunities.
- Assessed customer needs to identify suitable home loan products. and explain suitable home loan products.
- Guide customers through the loan application process, eligibility checks, and documentation.
- Coordinate with banks/NBFCs for loan processing, approval, and disbursement.
- Maintain records of leads, follow-ups, and conversions in CRM tools.
- Ensure compliance with company policies, regulatory guidelines, and lending norms.
Education
Master of Arts - Sociology
MUMBAI UNIVERSITY
MUMBAI UNIVERSITY01.2021
Bachelor of Arts - Sociology
SPDT COLLEGE
MUMBAI01.2012
HIGHER SECONDARY CERTIFICATE -
MVLU College
ANDHERI MUMBAI01.2009
SECONDARY SCHOOL CERTIFICATE -
R.C.MARUTI HIGH SCHOOL
ANDHERI,MUMBAI01.2006
Skills
- Home loan sales
- DSA and Builder Channel Development
- Loan eligibility assessment
- CRM software (Salesforce, FinnOne)
- Target achievement
- KYC and compliance
- Cross-selling
- Customer acquisition
- Relationship management
- Team leadership
- Compliance management
Hobbies and Interests
- Passionate about helping customers secure home finance solutions; motivated by the opportunity to drive loan sales, build strong client relationships, and contribute to housing sector growth.
- Conduct regular performance reviews, training, and mentoring of the sales team to enhance productivity.
- Provide regular MIS reports and business insights to regional/zonal management.
- Housing Loan Penetration Initiative - Urban & Semi-Urban Markets
Personal Information
Date of Birth:15th July 1989
Languages
English, Hindi, and Marathi
Timeline
BRANCH HEAD- Thane
TYGER HOUSING FINANCE
01.2025 - 11.2025
Business manager
AAVASH FINANCE LTD
07.2024 - 12.2024
sales manager
Hero housing finance limited
11.2023 - 07.2024
Relationship manager
Aaditya birla Finance limited
01.2023 - 10.2023
Assistant manager
Bajaj housing finance company
12.2021 - 10.2022
RELATIONSHIP OFFICER
AXIS BANK
01.2021 - 12.2021
MARKETING MANAGER
shree sai fincorp
09.2017 - 12.2020
Master of Arts - Sociology
MUMBAI UNIVERSITY
Bachelor of Arts - Sociology
SPDT COLLEGE
HIGHER SECONDARY CERTIFICATE -
MVLU College
SECONDARY SCHOOL CERTIFICATE -
R.C.MARUTI HIGH SCHOOL