Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Akhilesh T R

Thodupuzha

Summary

6 years experienced 3x certified Salesforce Professional with an eagerness to learn more about Salesforce. I have a strong record of customer and peer satisfaction when it comes to implementation. Proficiency in deployments, solution designing around Salesforce and delivery experience in Team/Tech role. Creative team player having strong experience in Salesforce development and configurations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Loreal | Atlas Copco | Telstra

Wipro Limited
Salesforce Developer
01.2022 - Current
  • I worked on building Lightning Web Components and Aura Components for applications.
  • Implemented complex logic based on emission calculations and interpolations for various solution tables through Apex.
  • Apex Classes, Batch Classes, Triggers, SOQL, Workflows, Flows, permission sets, sharing rules, etc.
  • Development of the Solution Console and OE Console for cloud sense configuration using JS.
  • Worked on configuration-related frameworks for implementing the console design.
  • Worked on deployment activities using Bitbucket.
  • I worked as a senior developer for the team and brought improvements to the team.
  • Set up effective communication with the onshore counterparts, and third parties.
  • Able to meet the project timelines in a very short time for the existing and upcoming sprints.
  • Provided support to the testing team during the SIT testing, and brought turnaround time to a minimum.
  • Provided support to clients during UAT, and additional ad-hoc UAT testing.
  • Provided hyper-care support during the production deployment and go-live.
  • Documented and provided all the project deliverables to the client.
  • Followed the Agile process and had daily scrum calls with clients.

Thompson Reuters | Marriott International

Tata Consultancy Services
Salesforce Developer
01.2019 - 12.2021
  • Worked on Sales Cloud and Service Cloud.
  • Worked on assignment rules, escalation rules, omni channels, and cases.
  • Worked on Apex Classes, Apex Jobs, Triggers, SOQL, Workflows, Approvals, permission sets, sharing rules, process builders, etc.
  • Maintained the Salesforce platform by monitoring support tickets and user issues.
  • Resolves client application issues by debugging, researching, and investigating.
  • Performed various levels of testing after critical updates to transition customer data smoothly.
  • Worked closely with other business analysts, development teams, and infrastructure specialists to deliver highly critical applications.
  • Assists in the training of inexperienced users and grows the Salesforce skill set across the organization.
  • Worked on validation rules, workflows, and other configurations.
  • Followed the Agile process and had daily scrum calls with clients.
  • Worked on solving code coverage issues in test classes.
  • Worked on the Apttus tool, with knowledge in manual order creation functionality and CPQ.
  • Deployments in Copado.

Education

Bachelor Of Technology (BTech) - Mechanical Engineering

Mar Athanasius College of Engineering
Kothamangalam
01.2018

Completed HSC - Computer Science

MKNM HSS
Kumaramangalam
01.2014

Completed SSC -

De Paul Public School
Thodupuzha
01.2012

Skills

  • 3x Salesforce Certified Professional
  • Experience in functional and technical design solutions, development, deployment, and customizations
  • Well-versed in Salesforce, Apex, and Lightning
  • Skilled with Lightning Flows, process builders, and utilizes best practices in Apex
  • Deploying code into the GIT repository
  • Triggers, Aura components, Batch class, Lightning web components, Integration

Certification

  • Salesforce Certified Administrator
  • Salesforce Certified Platform Developer I
  • Salesforce AI Associate

Timeline

Loreal | Atlas Copco | Telstra

Wipro Limited
01.2022 - Current

Thompson Reuters | Marriott International

Tata Consultancy Services
01.2019 - 12.2021

Bachelor Of Technology (BTech) - Mechanical Engineering

Mar Athanasius College of Engineering

Completed HSC - Computer Science

MKNM HSS

Completed SSC -

De Paul Public School

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Akhilesh T R