Akila Dhayanithi

Certified Scrum Master with over 5 years of Agile leadership experience and a total of 14 years in software testing, operating within SAFe (Scaled Agile Framework) to coordinate across multiple Agile teams and deliver large-scale enterprise solutions. Domain expertise spans banking, manufacturing, life sciences, insurance, and healthcare, with strong technical skills in ETL testing, big data validation, and test data management (TDM). Proven ability to drive Agile maturity, foster cross-team collaboration, and enhance delivery outcomes. Proficient in tools like JIRA, Confluence, and Azure DevOps. Known for strong facilitation, stakeholder engagement, and a results-driven, servant-leadership style.

• Defining project scope, creating a detailed test plan aligned with the SOW (Statement of Work) and MSA (Master Service Agreement), and establishing realistic timelines and resource allocation
• Worked on the creation of a proposal by creating assessments, questionnaires, and a Value Stream Map (VSM)
• Ensured that the testing of each application, project, or release meets the strategic business requirements, is completed on time, and with a high degree of quality
• Managed risk, communications, and stakeholder relationships
• Decreased production bugs by 40% through early involvement in sprint planning, and continuous integration

• Scrum Master and Product Owner Certified - CSM and CPO
• Agile Coach Certified
• Completed the external ISTQB Foundation Certificate with 80%
• Completed internal certification on banking and IVS technical
• Completed internal certification on 'Global Agile and Scrum Developer Certification'
• Completed external certification: 'TRICENTIS Certified Automation Specialist Level 2'

FIS | Credit applications | Automation Lead | Nov 23 – Jan 24

Automation and setting up CI/CD pipelines for the credit applications, automation using the 'AVO' internal tool

CNA | Test Data Management | Scrum Master | May 21 – Oct 22

Setting up test data management across CNA applications by obfuscating, profiling, masking, and archiving the data, and also worked in parallel on provisioning test data for various teams such as dev, SIT, prod support, regression, performance, and security

 Merck |Research and life science| Test lead |Oct 19 – Apr 21 

Data migration and interface projects with E2E scope

BCBSA |CCTI Tech Upgrade, USA, Indianapolis| Test Lead | May 19 – Sep 19

BCBSA’s Cost of Care Platforms is a migration project that involves all the Medicare and med-only details of the providers to get their information quickly and efficiently 

Anthem |ASO & CDL - USA| Associate Scrum Master |May 17 – May 19

Anthem’s Cost of Care Platforms is a migration project that involves all the Medicare and med-only details of the providers to get their information quickly and efficiently

Anthem |ASO & CDL - USA| Test Lead |May 17 – May 18

BIG DATA Testing: Data Migration Project. We used Agile methodology to ensure a fast and quality project for the customer. Responsibilities include test environment setup, test document creation, assigning tasks, and working on test execution until closure. As the onshore test lead for the project, 

I performed the following tasks:

• User stories committed to in an iteration are accepted in that iteration
• Progress is constantly being made and completed iteratively
• Story point estimates are provided as a team, and tasks are broken out and estimated by hours when necessary
• Time is charged to the appropriate task for accurate burn down
• At least two iterations' worth of backlog user stories are available
• Highest priority user stories are brought into an iteration if capacity allows
• Process improvements and impediments are tracked and communicated
• Analyzing rules for test data, and identifying and masking sensitive test data to meet security requirements and business data rules of integrated systems
• Listen to teammates, help when possible, and communicate to understand the vision
• Estimate user story complexity compared to the base user story
• Provide high-level estimates on cost and hours back to the product owner
• Complete task estimates and charge time to tasks as they are worked
• Know which user stories will be brought into the current iteration if capacity allows, and ask questions if user stories are not understood
• Demonstrate iteration progress and provide suggestions for product improvement
• Understand changes in vision or expectations provided by the Product Owner
• Mentor a team of five people from onshore by allocating daily tasks based on deliverable deadlines, and reporting back to the delivery lead
• Conduct a detailed analysis of the rejected defects and post-production defects, and take corrective measures to avoid the same in the future
• Prepare a Lessons Learned document after each release
• Automate the prioritized test cases for regression testing using the Big Data validator tool
• Schedule, trigger, and monitor the jobs in Control M for loading the tables in Hive-Avro and Parquet tables
• Validate the PHI and no PHI data in the target tables per the logic

CITI |CPB, Genesis SIT, and UAT| Test Analyst |Aug 13 – Apr 17 

The Genesis SIT project included testing of the ETL process for an Enterprise Data Warehouse. It involved E2E testing, comprising the processing of files using UNIX commands to run jobs, file-level validations, and running complex SQL queries CPB involves testing various products, like card payments, securities, and positions for the portfolio banking needs, and the E2E validation is done as part of the testing

RBS |First 50 applications| Test Analyst | Jun 12 – Jan 13 

The data conversion project is to create a new benefit solution for all banking needs and their associated incentive information. This project will help in modularizing the banking needs of a customer.

Suntrust | STMP,RPMS | Test Engineer |Jan 09 – May 12 

STMP is a web application used by SunTrust Mortgage for originating, processing, and closing loans, which dealt with end-to-end testing (Functional & Regression) RPMS is a data warehouse project that dealt with converting mainframe COBOL programs to ETL Ab Initio-specific logic. 

• I got the INSTA award for outstanding performance in the team
• Great Team Award for outstanding team
• Continues 7/7 CSAT scores for three consecutive years