Experience Summary
13+ years of experience in Healthcare domain. Worked as a Project Manager & LMS Functional Specialist and involved in implementations, releases, and maintenance. Contributed to several project milestones globally coordinating with Application teams and Stakeholders. Owned the entire Release Management lifecycle for several applications. Have served as off-Shore Project Manager governing the team and coordinating with onsite stakeholders/clients.
Project Management
undefinedProject 1:
Company: AstraZeneca
Role: Release Manager
· Enhanced communication between development and operations teams for smooth releases, minimizing downtime and disruptions.
· Evaluated potential third-party tools or services to enhance release management capabilities, recommending solutions that aligned with budgetary and technical requirements.
· Managed release schedules effectively, ensuring timely delivery of multiple projects with tight deadlines.
· Implemented a continuous integration environment, expediting the build and test process while maintaining quality control standards.
· Developed comprehensive release documentation for seamless handoff to support teams, improving end-user satisfaction postlaunch.
· Developed robust contingency plans for unforeseen challenges, ensuring minimal impact on project delivery and customer satisfaction.
· Organized training sessions for team members on new features and functionalities released.
· Proactively managed stakeholder expectations throughout the release cycle by providing timely updates on progress and addressing concerns promptly.
· Collaborated with cross-functional teams to ensure successful product launches, incorporating valuable feedback from stakeholders.
Project 2
Company: AstraZeneca
Role: Project Manager
· Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
· Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
· Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
· Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
· Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
· Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
· Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
· Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Project 3
Company: HCL
Role: Offshore Lead
· Ensured smooth deliverables of the incidents/service requests to the Business.
· Worked on Application releases and key person for Change Management Process.
· Performed LMS configurations during Implementation & Releases.
· Have performed IQ and OQ testing for the new changes in the Pilot system.
· Ensured Change Requests are being implemented in Live system as per the Go Live dates intimated by Business.
· Have laid new process improvements for the tasks that are being handled in daily basis.
· Worked in Azure Implementations
Project 4
Company: Accenture
Role: Offshore Lead
· Bug Fix & Enhancement Management - Tracking & Reporting
· Release Management for LMS Applications
· Performed configuration changes based on site request and performed Baseline Configuration Verification
· Report Development and Integration Project with Documentation system.
Project 5
Company: HCL
Role: Senior Software Engineer
· Mapping Business Requirement to LMS functionalities
· Implementation & maintenance of LMS
· Estimate effort based on the requirements.
· Creating / Updating Notification
· Assisting in UAT and Test Case Preparation
· Customizing LMS to meet client’s requirements.
PMP Certified
PMP Certified
PG Degree - Data Science