Ms Excel
Akilandeswari Murugan
Chennai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Management Trainee Service Delivery Manager
Indusind Bank
Chennai
07.2022 - 02.2023
- Responsible for front desk handling related to customer services and queries, day to day operations of branch banking.
- CASA acquisition and Cross selling of products.
- KYC and customer due deligence
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Resolved problems, improved operations and provided exceptional service.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
MBA - Banking And Financial Services
SRM Institute of Science And Technology
Chennai 11.2020 - 05.2022
Bachelors of Commerce (Honors) - Commerce
Ethiraj College For Women
Chennai 06.2017 - 04.2020
Skills
Customer service management
Service management
Service desk team management
Service delivery
Business Development
Compliance, banking laws and regulations
Consumer banking specialist
Internships
- Interned at Indian Overseas Bank for period of 7 weeks as part of my Bachelor's Degree.
- Interned at Indian&Allahabad bank for period of 7 weeks as part of my MBA programme
- Internship experience with Marketing and Branding team of Equitas Small Finance Bank for a period of 8 weeks.
Software
Ms Word
Ms Powerpoint
Tally
Certification
IRDA Certificate for Corporate agent (Composite) from Insurance Institute of India
Personal Details
DOB: 30/10/1999
ADDRESS: 22A Manali Ramakrishna Avenue, Ambal Nagar, Mangadu, Chennai-600122.
Declaration
I, hereby declare that the above furnished details are true to my knowledge.
Timeline
IRDA Certificate for Corporate agent (Composite) from Insurance Institute of India
11-2022
Management Trainee Service Delivery Manager
Indusind Bank
07.2022 - 02.2023
MBA - Banking And Financial Services
SRM Institute of Science And Technology
11.2020 - 05.2022
Bachelors of Commerce (Honors) - Commerce
Ethiraj College For Women
06.2017 - 04.2020