Akin Alao
Westfield
Summary
Results-driven care coordinator with expertise in scheduling, documentation, and multidisciplinary collaboration. Committed to enhancing patient experiences through personalized care plans and effective communication.
Detail-oriented professional with extensive experience in healthcare operations and workflow management. Proven ability to streamline processes, ensure policy adherence, and leverage EHR systems for accurate documentation, driving improved patient outcomes.
Overview
16
16
years of professional experience
Work History
Care Coordinator
Home Helpers
Carmel, IN
06.2025 - Current
- Coordinated care plans for clients, ensuring alignment with individual needs and preferences.
- Facilitated communication between clients, families, and healthcare providers to optimize care delivery.
- Managed scheduling of services, enhancing efficiency and continuity of care for clients.
- Assisted in developing personalized support strategies to improve client outcomes and satisfaction.
- Leveraged electronic health record (EHR) systems for accurate documentation and tracking of client information.
Project Associate
Skybarrel
Columbia, MD
11.2020 - 05.2025
- Led cross-functional teams to deliver projects on time and within budget.
- Coordinated healthcare IT and clinical workflow projects supporting Epic and Meditech environments.
- Improved patient access workflows including registration, scheduling, insurance verification, and documentation accuracy, directly aligning with RCS Associate responsibilities.
- Supported oncology, infusion, and outpatient teams by troubleshooting workflow issues and enhancing patient experience.
- Facilitated communication between clinical, administrative, and technical teams to maintain collaborative relationships.
- Ensured compliance with HIPAA and organizational standards while maintaining high‑quality patient data integrity.
- Demonstrated initiative by managing timelines, tracking deliverables, and supporting operational goals.
Trainer
XPO Logistics
Lebanon, Indiana
11.2017 - 11.2020
- Developed training programs enhancing employee onboarding and operational efficiency.
- Conducted assessments to identify skill gaps and recommend targeted training solutions.
- Facilitated workshops promoting safety protocols and compliance among staff members.
- Mentored junior trainers, fostering knowledge sharing and professional growth within the team.
- Implemented feedback mechanisms to continuously improve training content and delivery methods.
- Analyzed training effectiveness, utilizing data to drive strategic improvements in program design.
Environmental Health and Safety Officer
China Harbor Engineering Construction
Doha, Qatar
03.2010 - 07.2016
- Developed and implemented safety training programs to enhance employee awareness and compliance.
- Conducted regular safety audits and inspections to identify hazards and recommend corrective actions.
- Collaborated with project teams to ensure adherence to environmental regulations and best practices.
- Analyzed incident reports to identify trends and develop proactive measures for risk mitigation.
Education
Cancer Registry Manager - Cancer Registry Manager
University of Cincinnati
Cincinnati, OH12-2027
Bachelor of Science - Agricultural Economics & Extension
Ladoke Akintola University of Technology
Nigeria08-2008
Skills
- Scheduling
- Goal setting
- Database coordination
- Monitoring tools
- Resource allocation
- Organizational standards
- Policy adherence
- Documentation proficiency
- Multidisciplinary team collaboration
- Healthcare operations
- Empathy and compassion
- Workflow management
Timeline
Care Coordinator
Home Helpers
06.2025 - Current
Project Associate
Skybarrel
11.2020 - 05.2025
Trainer
XPO Logistics
11.2017 - 11.2020
Environmental Health and Safety Officer
China Harbor Engineering Construction
03.2010 - 07.2016
Cancer Registry Manager - Cancer Registry Manager
University of Cincinnati
Bachelor of Science - Agricultural Economics & Extension
Ladoke Akintola University of Technology