AKINA KATTY
ASSISTANT RESTAURANT MANAGER
Bengaluru
Summary
Dynamic Restaurant Manager with a proven track record at QSR, excelling in operations management and customer engagement. Expert in inventory control and adept at conflict resolution, I consistently implemented feedback-driven improvements, enhancing service quality and efficiency. My leadership fostered a motivated team, ensuring exceptional dining experiences and operational success.
Overview
2
2
years of professional experience
Work History
Restaurant Manager
Wow Momo Food Private
02.2023 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Education
Bachelor of Arts - Political Science
AMIITY UNIVERSITY
BANGALORE 04.2001 -
Skills
Staff management
Operations management
Customer engagement
Recruitment
Schedule coordination
Team management
Inventory control and record keeping
Shift management
Complaint resolution
Adaptable
Food service background
Conflict resolution techniques
Timeline
Restaurant Manager
NA
02.2023 - Current
Bachelor of Arts - Political Science
AMIITY UNIVERSITY
04.2001 -