Akinbola Akinfemi
Plainfield
Summary
Results-driven Amazon Associate with 4+ years of experience in fulfillment center operations. Skilled in Problem Solving,Advanced Detection Sidling, ASIN Flip, FC SKU Management, Safety Associate, Learning Ambassador, and Warehouse Deals.
Demonstrated expertise in process improvement, inventory accuracy, quality control, and team leadership. Experienced in training and mentoring new and old associates, resolving operational issues, and ensuring compliance with safety and performance standards.
Seeking to leverage skills as a Process Assistant in the Customer Returns Department at Amazon.
Overview
4
4
years of professional experience
Work History
Learning Ambassador
Amazon.com
02.2024 - Current
- Enhanced learning experience of new employees by developing and delivering comprehensive training modules.
- Encouraged learning-driven workplace atmosphere, significantly reducing employee turnover rates.
- Conducted needs assessments to tailor training programs that address specific skills gaps.
- Train both New and Old Associates on C-RETS & Problem Solve.
- Engaging and communicating with Amazon Associates.
Associate Safety Committee
Amazon.com
09.2023 - Current
- Provided guidance and advice on safe work practices for employees
- Developed and enforced safety policies, procedures, and Regulations.
- Organized monthly safety committee meetings to discuss potential hazards in the workplace.
- Enforce the use of the 5S principles to ensure efficiency and security of associates, equipment and commodities.
Problem Solver
Amazon.com
03.2021 - Current
- Defined problem to identify, prioritize and select alternatives.
- Looked outside known experience to find solutions and produce results.
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Researched and extracted data to complete tasks.
- Utilized data analysis tools to identify trends in customers feedback and prioritize areas for improvement.
Education
Associate of Science - Pharmacy Technician
National HealthCareer Association
Indianapolis, IN06-2025
ND - Statistics
Osun State Polytechnic
02.2001
Skills
- Inventory Management
- Problem Solving
- Returns Processing
- Quality Assurance
- Process Optimization
- Data Analysis
- Safety Compliance
- Training
- Leadership
- Team Motivation
- Microsoft Office Suite
- Effective Communication
- Collaboration
- Time Management
- Task Prioritization
- Peer mentoring
- Public speaking
- Relationship building
- Large crowd management
Languages
English
Full Professional
Yoruba
Native or Bilingual
Timeline
Learning Ambassador
Amazon.com
02.2024 - Current
Associate Safety Committee
Amazon.com
09.2023 - Current
Problem Solver
Amazon.com
03.2021 - Current
Associate of Science - Pharmacy Technician
National HealthCareer Association
ND - Statistics
Osun State Polytechnic
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