Dedicated Customer Service Representative with expertise in CRM software and account tracking. Strong focus on enhancing customer satisfaction through effective product knowledge and engagement.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Customer
Sircilla
01.2022 - Current
Provided product information to enhance customer understanding and satisfaction.
Managed customer accounts using CRM software for accurate tracking.
Trained new staff on customer service protocols and best practices.