Akram Raza Warehouse
Inventory Specialist
Park
Summary
PROFILE An MBA graduate with an experience of more than 6+ years, energetic initiative-taker with diversified experience in operation, strong interpersonal skills, customer service, project management, inventory control and corporate communications, strengths include organizational, attention to detail, multi- tasking, and communication skills.
Overview
7
7
years of professional experience
Work History
Warehouse Inventory Specialist
IKEA
Pune
01.2021 - Current
- To ensure all inventory metrics are met as per agreed SLA with customers
- Work actively with and implement the agreed coordination stated by the store/unit business plan into the goods flow process
- Adhering to standard operating procedures, you help to ensure efficient goods flow and accurate inventory counts as well as following waste management guidelines in maintaining the cleanliness of the work
- Responsible for perpetual and annual stock inventory for effective stock management
- Secure stock in full serve, buffer & picking for the most frequent ordered articles and increases stock weeks in the warehouse
- To complete all inventory activities as per agreed timelines including sale space capacity management & bin occupancy
- Assist team in planning the fulfillment center layout for efficient times, achieving customer services values in meeting the needs and expectations of the customers
- Data mining and analytics of data for reporting purposes
- Live the IKEA values and nurture a strong and living IKEA culture that inspire extraordinary achievements in the store and in the goods flow team specifically.
Customer Relation Senior Officer
IDFC First Bank Ltd
Kolkata
02.2020 - 10.2020
- IDFC FIRST BANK LTD was set up in 1997 to finance unfractured, focusing primarily on project finance and mobilization of capital for private sector unfractured Development Finance company and capital first, as a non-bank financial institution
- As a customer relations senior officer, my core activities
- Monitor and address NHI clients banking and investment requirements
- Focus on business development across liabilities, assets & fees to sustain and achieve growth in relationship value, revenues & improved client’s stickiness
- Formulate outbound and inbound sales plans to acquire products as per the NHI clients for increasing customer base of the portfolio
- Provide guidance and advice to the customers, specifically geared towards the use of integrated solutions supported under the banking and investment that the company offers
- Facilitate discussions, internal and external on process efficiencies and drive the program until successful closure
- Prompt high-quality sales & marketing, supply, and customer service process
- Achievement of product-wise target and cross-selling products as per the demographic, lifestyle, and risk profiling
- Resolution of acquisition for all managed clients within the TAT specified.
Customer Relationship Officer
HDFC Bank Ltd
Kolkata
12.2017 - 01.2020
- HDFC Bank Limited is an Indian banking and financial services company headquartered in Mumbai
- It is India s largest private sector bank by assets and the world’s 10th-largest bank by market capitalization as of 2023
- As a customer Relationship Officer, my core activities:
- Ensure banking targets are met with of focus on defines income objectives
- Ensure base penetration is done with all the is done with all the relevant products
- Ensuring the desk policy of client contact management and the personal meeting is adhered to and the same is updated in CRM within the prescribed timeline
- The minimum objective is (10%) growth in AUM for self-based RM and self & team for senior RM
- AUM growth objectives to be met by self and team (10%)
- Focus to ensure conversions from existing bank clients by offering PBG services to the other eligible managed clients
- Ensure that the quality of customer interactions updated in the CRM systems is as per the desk requirement
- Benchmarked minimum levels of delivery on products around customers’ needs.
Business Development Associate
IEE
Kolkata
11.2015 - 11.2017
- IEE is an Indian educational company founded in Kolkata, India
- An educational institution is a place where people of different ages gain an education including preschools, childcare, primary- elementary schools, secondary-high schools, and universities
- They supply a large variety of learning environments and learning spaces
- As a Business Development Associate, my core activities:
- Conducting market research and identifying potential clients
- Cultivating a strong relationship with new clients, while supporting existing client relationships
- Collaborating closely with the staff across departments to implement growth strategies
- Aid with drafting business plans, sales pitches, presentations, reference material, and other documents as needed
- Demonstrate strong people skills with the ability to engage effectively with the various levels of management, staff, and clients
- Identify new business opportunities and partners
- Collating and supporting client information in the CRM database.
Education
Master of Business Administration -
The ICFAI University
Skills
SKILLS Project Management Leadership Skills Collaboration Skillsundefined
Timeline
Warehouse Inventory Specialist
IKEA
01.2021 - Current
Customer Relation Senior Officer
IDFC First Bank Ltd
02.2020 - 10.2020
Customer Relationship Officer
HDFC Bank Ltd
12.2017 - 01.2020
Business Development Associate
IEE
11.2015 - 11.2017
Master of Business Administration -
The ICFAI University
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