Akramsha S

• Knowledge of handling both inbound and outbound clients to attract new clients.
• Recognize the client's goals, comprehend their problems, and offer the best business solutions in accordance with their needs.
• Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Led team meetings focused on sharing best practices which contributed significantly to overall team success.
• Collaborated with sales, marketing and other internal teams to meet shared goals.
• Worked collaboratively with cross-functional teams to ensure seamless solution integration, reducing implementation time and enhancing client satisfaction. Conducted product demo calls and meetings, and responded to RFQs with a focused and effective approach.
• Engaged with high-level management, including CTOs, CFOs, founders, and co-founders, fostering strong business relationships.
• Establish lasting connections with the portfolio as a successful key account manager.
• Currently managing accounts for five enterprise clients to ensure monthly recurring business by allocating resources based on their new requirements.
• Successfully closed sales deals worth over $400k to $500K, exceeding the sales target by 25%

Multiple products UAE Process & Financial marketing Operations

• Multiple products UAE Process, Calling out customer and making a sales pitch for personal loan., Responsible for achieving daily and monthly sales target., Calling up existing customers and pitching the Loan BT benefits., Have mentored and driven the pilot team for revived AXA Motor Insurance product in SCB, in due course the team has delivered consistently over the past three years., Responsible for sourcing Motor Insurance policies, closing, servicing the customers within Standard Chartered bank., Dealing with AXA team in conversion of Motor Insurance Policies on daily basis., Quote preparation on WEBMED and E - Partner (AXA) application. Average quotations will be 15 to 20 per day, inclusive fresh and renewal., Handling claims cases with AXA claims team., Additional to Motor Insurance, I have been sourcing AXA home Insurance policies., Aware of banking products like Credit cards, Auto loans., I have undergone training in Met life Alico Insurance., Taking care of MIS report for the Team.
• Financial marketing Operations, Contributing to strategic planning, market and competitor research, and capital asset oversight., Ensure compliance with laws, maintain smooth customer service and vendor relations, and make recommendations for determination of pricing strategies., Market research and analysis, determination of pricing strategies, and analysis of competitors and their strategies., Make recommendations for strategic planning and contribute to the recruitment process by defining the requirements of potential employees seeking employment as accountants and entry level financial managers., Preparation of monthly, quarterly, half yearly, and annual reports., Liaise with major clients and conduct important meetings with them., Contribute to making of budgets and make recommendations for cost reduction., Ensure transactions are processed with the TAT