AKRITI SUMAN
Senior Customer Service Executive
Greater Noida
Summary
To be associated with a progressive organization that provides a learning environment for enhancing knowledge and contributing to the growth of the organization with full commitment, as a part of the organization.
Successful Executive with over 3+ years of demonstrated ability in delivering mission-critical results.
Overview
10
10
years of professional experience
3
3
Certifications
1
1
Language
Work History
Executive Customer Service
iEnergizer
02.2023 - Current
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Web Designer
Iglobe Solution, Jaipur
02.2016 - 03.2017
Education
MBA - Master Of Business Administration
Suresh Gyan Vihar University
Jaipur, India 04.2001 -
Graduation in B.TECH - Information Technology
Jawaharlal Nehru National College of Engineering
Shimoga, India 04.2001 -
12th -
M.D.D.M. College
Muzaffarpur, India01-2008
10th -
Prabhat Tara Girls High School
Muzaffarpur, India01-2006
Skills
Excellent in MS Excel
Proficient in MS word & MS PowerPoint
Attention to detail & ability to work in a time sensitive environment
Executive support
Certification
Certificate Training (Internship) at SLA CONSULTANTS INDIA, Delhi for a period of 5 months.
DECLARATION
I hereby declare that the information furnished above is true to the best of my knowledge and belief. Date: 2026-04-08 Place: Greater Noida Name: Akriti Suman
PERSONALITY TRAITS
- Honest and self-confident.
- Dedicated and hardworking.
Timeline
Executive Customer Service
iEnergizer
02.2023 - Current
Web Designer
Iglobe Solution, Jaipur
02.2016 - 03.2017
MBA - Master Of Business Administration
Suresh Gyan Vihar University
04.2001 -
Graduation in B.TECH - Information Technology
Jawaharlal Nehru National College of Engineering
04.2001 -
12th -
M.D.D.M. College
10th -
Prabhat Tara Girls High School