Listening to music
AKSHAI KUMAR V P
E-Commerce Associate
Bangalore,KA, India
Summary
Results-oriented and enthusiastic professional with good understanding of E-Commerce industry and customer habits. Forward-thinking and resourceful with superior work ethics and good leadership, problem-solving and project management abilities.
To associate myself with the organization to learn and implement new skills, troubleshoot tasks given both as an individual as well as in groups.
Overview
6
6
Languages
7
7
years of post-secondary education
3
3
years of professional experience
Work History
SPS Sr. Associate, Advertising
Amazon Development Center
Bangalore, KARNATAKA
Mar.2020 - Current
- Manage advertisers account and handle payments, invoices related query for the advertised products and campaigns.
- Inspected existing ads and marketing materials to achieve consistency throughout multiple platforms, resulting in better customer satisfaction.
- Tracked and analyzed advertising reports to determine needed improvements.
- Providing custom advertising solutions for advertisers to increase efficiency and meet advertiser requirement.
SPS Associate, Vendor Management
Amazon Development Center
Bangalore, KARNATAKA
Apr.2019 - Mar.2020
- First point contact between the Vendors and Amazon, for all vendor related queries, via phone and emails.
- Assisted vendors by making necessary changes to their product catalog, product detail page and managing vendor accounts.
- Assisted vendors with Purchase order management and Returns.
- Coordinate with different departments such as Customer Service, Vendor Investigations and Payments teams to resolve vendor issues, as and when required.
- Strengthened vendor relationships and boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
Asst. Site Engineer
HARI & CO.
Bangalore, KARNATAKA
Apr.2017 - May.2018
- Attend site coordination meetings with Consultants / Subcontractors.
- Technical advisors at site for subcontractors and other operatives.
- Developed and maintained courteous and effective working relationships.
- Used coordination and planning skills to achieve results according to schedule.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
Bachelors of Engineering - Civil Engineering
ACS College Of Engineering, Visvesvaraya Technological University
Bangalore Aug.2012 - Jul.2017
High School Diploma -
St. Joseph’s Indian Composite P U College
Bangalore Jun.2010 - Apr.2012
Skills
Customer service
Quality standard assurance
Microsoft Office
Data management
Computer skills
Interests
Travelling
Swimming, Cricket
Timeline
SPS Sr. Associate, Advertising
Amazon Development Center
Mar.2020 - Current
SPS Associate, Vendor Management
Amazon Development Center
Apr.2019 - Mar.2020
Asst. Site Engineer
HARI & CO.
Apr.2017 - May.2018
Bachelors of Engineering - Civil Engineering
ACS College Of Engineering, Visvesvaraya Technological University
Aug.2012 - Jul.2017
High School Diploma -
St. Joseph’s Indian Composite P U College
Jun.2010 - Apr.2012