AKSHAJ PRADHAN
Associate Product Manager
Bengaluru
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Proficient in fostering transparent communication and building strong relationships with stakeholders, ensuring alignment and driving project success through collaborative engagement.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Associate Product Manager
KredX
Bengaluru
11.2024 - Current
- Developed product documentation to communicate upcoming features and products to internal teams.
- Developed comprehensive product roadmaps, outlining key milestones and deliverables.
- Analyzed user behavior data to identify patterns that informed future feature developments or enhancements.
- Consulted with product development teams to enhance products based on customer interest data.
- Optimized user experience by incorporating customer feedback into product improvements.
- Championed customer experience through expert analyzation and communication.
ASSOCIATE CONSULTANT-I
Highradius Technologies
Hyderabad
07.2022 - 10.2024
- Led Conference Room Pilot executions to showcase the HighRadius platform while also understanding clients' existing processes to propose tailored HighRadius system solutions, thereby driving customer success
- Effectively identified and addressed potential gaps and issues during implementation, fostering transparent communication by adopting a collaborative approach to share findings, solutions, and enhancements with both internal teams and customers
- Executed comprehensive end-to-end processes for cash reconciliation and collection within the Order to Cash cycle, all while demonstrating dedication to accelerating Time to Value (TTV) for customers
- Established connections with multiple ERPs (Netsuite, Sage, MSBC, Microsoft Dynamics) through both SFTP and API-based integrations
- Contributed significantly to the global implementation and testing of HighRadius Receivables OnDemand Cloud Applications projects, while also taking charge of integrating and configuring the user interface of HighRadius's SaaS products with SQL databases
- Ensured accurate administration of the required output in both production and UAT environments
- Provided regular implementation status updates to customers through weekly reports, fostering transparency and facilitating informed decision-making
- Proficient in training end-users and crafting comprehensive documentation, such as business requirements and solution handbooks, to ensure seamless knowledge transfer, alignment across teams, and a successful implementation process
- Achievements: Highflyer of the Quarter - Q2,2022 | Star team of the Quarter - Q4, 2022 | Zero Defect Implementation Award - Q3, 2023
INTERN
Highradius Technologies
06.2021 - 06.2022
- Engaged with multiple ERPs and credit agencies, broadening expertise in diverse platforms
- Gained comprehensive product knowledge of HighRadius products and assisted in user acceptance testing calls for client training on the tool, contributing to seamless implementation processes
- Actively involved in learning various modules within the Order to Cash (OTC) cycle, demonstrating proactive commitment to professional growth
- Tested the newly released features and functionalities in lower test environments
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations
Education
B. Tech - Computer Science
Kalinga Institute of Industrial Technology
Bhubaneswar 04.2018 - 06.2022
Skills
SQL
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Postman
API Integration
SaaS Implementation
Data Analytics
Project Management
Functional Testing
Stakeholder communication
Customer feedback analysis
Feature prioritization
User acceptance testing
User story creation
Product training
Technical requirement writing
Client relationship management
Timeline
Associate Product Manager
KredX
11.2024 - Current
ASSOCIATE CONSULTANT-I
Highradius Technologies
07.2022 - 10.2024
INTERN
Highradius Technologies
06.2021 - 06.2022
B. Tech - Computer Science
Kalinga Institute of Industrial Technology
04.2018 - 06.2022