Akshara Kumar
Bengaluru
Summary
I excelled in aligning customer needs with production capabilities, enhancing efficiency through robust quality procedures. My expertise in garment manufacturing and effective communication drove successful product launches, while my attention to detail ensured compliance with stringent standards, significantly improving customer satisfaction.
Overview
19
19
years of professional experience
3
3
Certifications
Work History
Chief Manager - Technical
Laguna Clothing Pvt Ltd
Bengaluru
01.2013 - 04.2026
- Developed and implemented technical standards, enhancing production efficiency.
- Aligned customer requirements with production capabilities, ensuring technical excellence.
- Liaised with customers to accurately capture specific needs for high-quality bulk orders.
- Collaborated with design and marketing teams on successful product launches.
- Conducted market analysis to guide effective product development strategies.
- Established key performance indicators, tracking progress toward defined objectives.
- Monitored budgets to ensure cost-effectiveness while adhering to quality standards.
Auditor - Quality
Birdy Exports Pvt Ltd
Bengaluru
05.2012 - 12.2012
- Executed comprehensive audits of processes, identifying gaps to ensure compliance with standards and enhancing overall quality.
- Reviewed internal controls, leading to enhancements in operational efficiency and accuracy across departments.
- Managed risk through development and implementation of effective strategies.
- Coached and mentored team members, resulting in improved skill sets and enhanced job performance within the team.
- Analyzed customer feedback data to formulate action plans for service improvement.
Manager - Quality
Floreal Knitwear Limited
Antananarivo
01.2011 - 05.2012
- Managed quality control procedures for finished knitwear products, ensuring compliance with industry standards.
- Oversaw yarn quality control and laboratory procedures.
- Conducted regular audits of quality system, ensuring compliance and maintaining effective quality control measures.
- Reviewing shipment samples and ensuring they meet requirements.
- Contributed to risk analysis meetings, identifying potential issues in bulk production to mitigate risks.
- Established customer service standards, addressing customer issues to enhance service quality and satisfaction.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Collaborated with design teams on new product launches, integrating quality considerations to support successful outcomes.
Manager - Quality
Laguna Clothing Pvt Ltd
Bengaluru
01.2007 - 12.2010
- Spearheaded projects that enhanced product quality and resolved production challenges, improving overall outcomes.
- Led quality assurance initiatives to uphold product excellence through systematic audits and process improvements.
- Established quality procedures to ensure compliance with stringent standards, fostering a culture of excellence.
- Managed quality department processes and manpower from pre-production through to shipment.
- Implemented audits and quality checks to uphold high standards throughout production, supporting consistent product integrity.
- Engaged in pre-production activities to align manufacturing processes with customer expectations, ensuring quality standards.
- Managed daily operations of garment production lines.
- Coordinated staff schedules to ensure efficient workflow.
- Trained new employees on quality assurance processes, contributing to a consistent understanding of quality standards. on checking and quality assurance.
- Collaborated with design teams on new product launches.
Education
Executive MBA -
Indian Institute of Management
Bengaluru01-2023
Bachelor's - Fashion Technology
National Institute of Fashion Technology
Bengaluru06-2007
Skills
- Garment manufacturing
- Product development
- Risk management
- Techno-marketing
- Customer relationship management
- Attention to detail
- Effective communication
- Quality Assurance
Languages
- Kannada - Native
- English - Duolingo Score of 129
- Hindi - Duolingo Score of 110
- French - Duolingo Score of 09
Certification
Certification in Generative AI from Outskill.
Accomplishments
- Successfully onboarded customers like Ralph Lauren, Lacoste, Hugo Boss, Charles Tyrwhitt, Reiss, Hackett, Thomas Pink, and Dillard's.
- 100% on-time sample submission and pass rate for Ralph Lauren for four seasons.
- Running the department without overtime, and meeting all KPIs for one year.
- Assisted in developing fits for European customers.
- Assisted in bringing a new product line for a UK brand and a Norway brand.
- Received an overall rating of 8.7 from 17 customers.
- Three consecutive years' best performer (individually).
- Best performer across 14 units (as a department) twice.
- Complete product development from fit to design for an in-house brand.
Timeline
Chief Manager - Technical
Laguna Clothing Pvt Ltd
01.2013 - 04.2026
Auditor - Quality
Birdy Exports Pvt Ltd
05.2012 - 12.2012
Manager - Quality
Floreal Knitwear Limited
01.2011 - 05.2012
Manager - Quality
Laguna Clothing Pvt Ltd
01.2007 - 12.2010
Executive MBA -
Indian Institute of Management
Bachelor's - Fashion Technology
National Institute of Fashion Technology