Akshat Arora
Sales Development Representative With Concentrix (LinkedIn U.S)
Jaipur,
Summary
Experienced professional with over 4 years of experience, detail-oriented, observant with excellent interpersonal and documentation skills. Organized, proactive, punctual, energetic, optimistic, hardworking, team player, and reliable with strong ability in assigned task performance. Analytical, proficient in information gathering, and report preparation. Accommodating and logical individual skills in creating customized requests for clients and efficiently handling high case volumes with accuracy and care. Sales Oriented Personality works with a motto, not to just sell instead HELP!
Overview
5
5
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Sales Development Representative With Linkedin U.S
Concentrix
02.2024 - 02.2025
- DA Pilot Project: Initiated and successfully set up the Data Analyst pilot project, overseeing the process and ensuring delivery excellence.
- Data Analysis: Utilized Salesforce to perform detailed profiling of 50 company accounts daily, enhancing data accuracy and strategic outreach.
- Market Research: Conducted comprehensive research on company accounts to identify market trends and key decision-makers for targeted engagement.
- Pre-Sales Consulting: Worked in the APEC and NAMER regions to identify points of contact and pitch LinkedIn solutions effectively.
- Lead Nurturing: Executed outbound emails, InMails, and calls, successfully booking 4 meetings within the first month of joining the NAMER team.
- Tool Utilization: Leveraged LinkedIn Sales Navigator, SalesLoft, Dynamics 365, Merlin (prospect finder), Gong, and LinkedIn Recruiter to optimize prospecting efforts.
- Client Engagement: Managed the end-to-end process from account profiling to setting up meetings, ensuring alignment with client needs and our solutions.
- BANT Qualification: Cleared BANT (Budget, Authority, Need, Timing) criteria during calls to prioritize leads effectively.
- Team Collaboration: Supported team success by preparing comprehensive data reports to track progress and align with team goals.
Senior IT Sales Consultant
EXPAND MY BUSINESS
03.2023 - 02.2024
- Spearhead the sales process, from lead generation to contract negotiation and closing, consistently meeting and exceeding sales targets.
- Managed and optimized sales processes by utilizing the ZOHO CRM tool to streamline customer relationship management, track leads, and enhance overall sales efficiency in the company.
- Conduct thorough needs assessments to understand client requirements and pain points, delivering tailored IT solutions that address specific business challenges.
- Self-motivated outside sales professional experienced in both technical and non- technical, fast-paced team environments, Relationship building and closing expert.
- Taking MoM targets and giving 110% to hit the bull's eye.
- Generated leads, conducted presentations, and closed deals to meet or exceed sales quotas.
- Conducted market research to identify potential clients and competitors.
- Customized proposals to address specific client needs and showcase the value of IT solutions.
- Utilized CRM tools to track and manage sales activities, leads, and customer interactions.
- Collaborated with clients to identify opportunities for upselling and cross-selling,Addressed client concerns and provided timely solutions to ensure customer satisfaction.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Sales Associate
SALARY BOX
09.2021 - 12.2022
- Proposed solutions and leveraged cross-selling opportunities to existing and new clients.
- Lead Generation- Generated leads through various channels, including cold calling, email campaigns, and networking.
- Utilized consultative selling techniques to understand client needs and position SaaS solutions accordingly.
- Client onsite meetings to represent the team, for finalizing deals for business development.
- Represented team in internal meetings to assist future goals and discussed to improve the process.
- Worked closely with the Technical Team and Gave inputs to remove bugs in the application based on feedback from client database.
- Managed the entire sales cycle from lead generation to closing deals.
Virtual Customer Associate
AMAZON
08.2020 - 09.2021
- Worked as a customer service associate for Amazon Development Centre (India) Pvt. Ltd
- Medium of servicing customers: calls and chat.
- Acted as SME for the past 3 months i.e. supported the team for any issues and mentored new joiners in the team.
- Handled customers from across the globe. (India, UK, North America, South America)
- Have been always appreciated and awarded for my dedication towards work, my knowledge, inter-personal skills and go-getter attitude.
Education
Bachelor in Hotel Management - Hotel Management
UEI GLOBAL INSTITUTE OF HOTEL MANAGEMENT
India 06.2017 - 2020.08
Senior Secondary - Commerce
V.LM.PUBLIC SCHOOL
India 04.2015 - 2016.05
Higher Secondary -
V.L.M.PUBLIC SCHOOL
India 05.2013 - 2014.06
Skills
Market Research
Detailed Profiling
Pre-Sales Consulting
Customer Relationship Management (CRM)
Data Analysis
Lead Qualification
Cross-Department Coordination
Customer Service Excellence
Onsite Evaluation
Report preparation
Quick Learner
Negotiation Skills
Funnel Management
Team Management
CRM and Sales Tools
Resilience and Persistence
Relationship Management
Communication Skills
Certification
Business Analysis Basics
Accomplishments
- Have been Recognized by the CEO of the current org. for achieving the highest revenue in sales in 10 days of joining ( Closing a deal through Networking ).
- Have been Recognized by the team lead and manager multiple times in their current position for always keeping the best foot forward to clients.
- Received certificate and award for best performer in Amazon.
- Received award for maximum positive feedback in a month from customers. Received this multiple times.
- Recognized by team manager multiple times for dedication, and efficient work
Linkedin Profile
www.linkedin.com/in/akshat-arora-9a1abb122
Timeline
Sales Development Representative With Linkedin U.S
Concentrix
02.2024 - 02.2025
Senior IT Sales Consultant
EXPAND MY BUSINESS
03.2023 - 02.2024
Sales Associate
SALARY BOX
09.2021 - 12.2022
Virtual Customer Associate
AMAZON
08.2020 - 09.2021
Bachelor in Hotel Management - Hotel Management
UEI GLOBAL INSTITUTE OF HOTEL MANAGEMENT
06.2017 - 2020.08
Senior Secondary - Commerce
V.LM.PUBLIC SCHOOL
04.2015 - 2016.05
Higher Secondary -
V.L.M.PUBLIC SCHOOL
05.2013 - 2014.06
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