Dynamic Assistant Manager with a proven track record at Axis Bank, enhancing customer satisfaction and financial accuracy. Expert in Accounting and Operations Management, I significantly reduced cash discrepancies and fostered repeat business through stellar customer service. Skilled in Microsoft Excel and adept at fostering client relationships, I bring a blend of analytical prowess and interpersonal skills to drive success.
Hi, I’m
Akshat Dwivedi
Delhi
Summary
Overview
1
Certification
Work History
Axis Bank
Assistant Manager
02.2024 - 05.2024
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints & 50+ KYC's promptly.
- Monitored cash intake of 1.5 Cr and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Association of Chartered Certified AccountantsLondon, United Kingdom
Chartered Accountant from Accounting And Finance
12.2025
University Overview
- 5/13 Papers Cleared.
Awadhesh Pratap Singh UniversityRewa, India
Bachelor of Commerce (B.Com) from Accounting And Finance
04.2023
University Overview
- Final Grade: 66%
Delhi Public School Nigahi, Madhya Pradesh
Higher Secondary Certificate from Commerce
04.2018
University Overview
- Final Grade: 66.4%
Skills
- Accounting
- Cost Accounting
- Management Accounting
- Corporate Law
- Direct Tax
- GST
- Financial management
- Audit
- Microsoft Excel
- Customer Relationship Management (CRM)
- Operations Management
- Money Handling
Certification
NISM-Series-V-A: Mutual fund Distributors Certification
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Japanese
Beginner (A1)
Timeline
Assistant Manager
Axis Bank
02.2024 - 05.2024
Association of Chartered Certified Accountants
Chartered Accountant from Accounting And Finance
Awadhesh Pratap Singh University
Bachelor of Commerce (B.Com) from Accounting And Finance
Delhi Public School
Higher Secondary Certificate from Commerce
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