AKSHAT MATHUR

Its a Mining company where my major KRA's are as below:

1. To make financial statements/reports timely and analyzing them with Ownership during regular intervals.

2. Complete Administration for the company i.e. for Site as well as Offices.

3. Review performance for employees and colleagues.

4. Recruiting and analying candidates for their desired roles.

5. Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Handled Quick Service Restaurants as well as Mess Operations in the organization.

• Involved in Day- to Day Hotel operations of the Hotel.
• Achieved Financial as well as Feedback Targets for the Hotel.
• Maximize Banquet revenue with regular focus on Sales.
• Improvise standards by introducing new methods and practices.
• Organized and coordinated conferences and monthly meetings.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Facilitated training for all Hotel employees.

• Handled Daily Food & Beverage operations for the Hotel.
• Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
• Managed Food & Beverage staff and directed hiring program.
• Responded to customer complaints, addressing concerns, and distress with amicable interactions.
• Maintained highest standards for beverage quality and service.
• Prepare departmental budgets.

• Involved in Day to Day departmental operations.
• As a standalone property got an opportunity to contribute to HR related activities as well as Hotel Sales.
• Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
• Managed F & B staff and directed hiring program.
• Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
• Responded to customer complaints, addressing concerns, and distress with amicable interactions.

• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Effectively managed outlets.
• Developed, implemented, and managed business plans to promote profitable food and beverage sales.
• Also managed Grunge which is a famous Music & Fashion Lounge in Jaipur city.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Carefully trained, and supervised staff.
• Correctly calculated inventory and ordered appropriate supplies.

• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Developed, implemented, and managed business plans to promote profitable food and beverage sales.
• Also managed day to day departmental operations as there wasn't any F & B Head.

• Mentored and guided employees to foster proper completion of assigned duties.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Built strong relationships with customers through positive attitude and attentive response.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Got promoted in the same hotel as a Team Leader through H.O.T programme and joined as a Trainee Assistant Steward.