Summary
Overview
Work History
Education
Skills
Education
Timeline
AccountManager
Akshat Sawant

Akshat Sawant

Hotel magment
Mumbai,MH

Summary

Dynamic supervisor with a strong foundation in practical communication and administration skills, complemented by a proven ability to foster collaboration within teams. Recognized for reliability and a commitment to achieving organizational goals while actively seeking opportunities to enhance management expertise. Passionate about driving team success and contributing to a positive workplace culture. Eager to leverage experience in a challenging role that promotes professional growth and development.

Overview

17
17
years of professional experience
6
6
Languages

Work History

Floor Supervisor

Butterflyhigh (Shiv Sagar Group)
02.2022 - Current


  • Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
  • Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
  • Discuss work plans and develop enhancements and strategies to achieve operational objectives.

Sr Captian

Brewbot Restaurant (SSA Hospitality Pvt. Ltd.)
11.2018 - 03.2020
  • Conduct restaurant inspections ensuring quality cleanliness
  • Work closely with the Restaurant Manager, in monthly beverage inventory and quarterly china/glass/silver/linen inventory.
  • Assist the Restaurant Manager in planning and setting up special events
  • Solicit feedback from guests concerning the service and food & beverage offerings in restaurant
  • Ensure that all standards and hotel cash handling procedures are met
  • Move throughout the facility and kitchen areas to visually monitor and take action to
    ensure food quality and service standards are met.
  • Interact positively with customers promoting restaurant facilities and services. Resolve problems to the satisfaction of involved parties. Answer telephones in a clear voice, coordinate and document reservations.

Captain Waiter

Arth Reastaurant( Aaliya Hospitality PVT LTD)
06.2017 - 10.2018
  • Overseeing the staff for the smooth running of the restaurant.
  • Inspecting the food and beverage stock level and restock them in a timely manner.
  • Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained.
  • Checking with the guest and making sure that they are getting served with the best quality food.
  • Resolving customer complaints in a professional manner. Ensuring customer satisfaction with all the services provided to them.

Team Member

Art Rotana Hotel
01.2015 - 05.2016
  • Worked collaboratively with wider teams to execute daily operational tasks against tight deadlines.
  • Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation.
  • Dispensed, poured and mixed water, soft drinks and beverages.
  • Utilised approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
  • Maximised customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Kept customer and food preparation areas clean and well-organised for maximum efficiency.

Team Member

Metropolitan Palace Hotel
02.2012 - 12.2014
  • responsible for setting up the daily complimentary continental breakfast, ensuring that the breakfast items are well stocked, and cleaning up after breakfast.
  • Maintain a fast speed of service, especially during rush times .
  • Take orders from customers and input their selections into the restaurant’s computer systems.
  • Count down your till at the end of each shift and deposit money in the safe .
  • Clean your station thoroughly before, during and after each shift .

Team Member

Novatel Hotel(Accor Group)
02.2009 - 12.2011
  • Run food from the kitchen to the banquet hall on demand
  • Assist with food and table prep before the event begins
  • Set up buffets with food presentation standards and practices in mind, ensuring safe food handling performance
  • Serve plated dinners to guests and respond to requests for beverages, appetizers and other needs
  • Communicate with banquet supervisor as well as other servers and event organizers
  • Serve alcoholic and non-alcoholic beverages
  • Open wine and take drink orders
  • Clean up venue after event ends and assist with inventory, food storage and other closeout tasks

Education

Degree in Hotel Management - Hotel Management

Rizvi College of Hotel Management

HSC - Science

Walia College

SSC -

Barfiwala School

Skills

Reliable, with high integrity and strong work ethic

Education

other,other,other

Timeline

Floor Supervisor

Butterflyhigh (Shiv Sagar Group)
02.2022 - Current

Sr Captian

Brewbot Restaurant (SSA Hospitality Pvt. Ltd.)
11.2018 - 03.2020

Captain Waiter

Arth Reastaurant( Aaliya Hospitality PVT LTD)
06.2017 - 10.2018

Team Member

Art Rotana Hotel
01.2015 - 05.2016

Team Member

Metropolitan Palace Hotel
02.2012 - 12.2014

Team Member

Novatel Hotel(Accor Group)
02.2009 - 12.2011

HSC - Science

Walia College

SSC -

Barfiwala School

Degree in Hotel Management - Hotel Management

Rizvi College of Hotel Management

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Akshat SawantHotel magment