Akshat Sharma
Kapurthala Town
Summary
Adept at enhancing operational efficiency and underwriting accuracy, my tenure at HDFC Life Insurance showcased my ability to streamline processes and significantly reduce claim costs. Leveraging skills in problem-solving and Python, I excel in fast-paced environments, achieving high customer satisfaction and fostering strong team collaboration. Detail-oriented Accounting Assistant offers 1 year of experience in accounting roles. Skilled in account reconciliation, report drafting and collections. Industrious and meticulous with strong history of integrity and reliability. Ambitious Web Designer specializes in creating online destinations precisely tailored to each customer's needs. Translates vague design goals into actionable, technical details. Trusted provider of sites and online assets designed to drive return patronage and increase engagement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Lakshita
05.2024 - 07.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
HDFC Life Insurance
Sales Development Manager
08.2023 - 05.2024
- Improved underwriting accuracy by consistently reviewing and analyzing medical, financial, and occupational data.
- Increased operational efficiency through continual refinement of underwriting policies, procedures, and tools.
- Reduced claim costs by conducting thorough evaluations of potential policyholders'' insurability risks.
- Streamlined the underwriting process for faster turnaround times through effective communication with brokers and agents.
- Balanced competing priorities in a fast-paced environment to efficiently process applications while maintaining strict adherence to strict quality control standards.
- Strengthened client relationships by providing timely and accurate feedback on individual case statuses and eligibility decisions.
- Evaluated complex cases involving multiple risk factors and provided recommendations based on thorough analysis of the applicant''s overall insurability profile.
- Developed comprehensive knowledge of specialized underwriting guidelines for niche market segments, resulting in increased business opportunities.
- Achieved high levels of customer satisfaction by consistently delivering accurate, timely, and clear advice to applicants regarding their life insurance coverage options.
Assistant Accountant
Gupta and Company
07.2022 - 08.2023
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Reviewed general ledger entries and assessed accuracy.
- Assisted with timely month-end closing procedures, resulting in accurate financial reporting.
Education
B.C.A - Information Technology
Lyallpur Khalsa College
Kapurthala08.2022
High School Diploma -
Mentours
Kapurthala Town, India01.2021
No Degree -
Baby Model Sr.Sec School
Kapurthala Town, India04.2018
Skills
- Claims Handling
- Policy evaluation
- Teamwork and Collaboration
- Problem-Solving
- Reliability
- Multitasking Abilities
- Excellent Communication
- Multitasking
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adobe Photoshop
- CSS technologies
- HTML and XML
- Python
- Databases
- Responsive Web Design
- Design Software: Sketch, Invision, Photoshop
- Programming Languages: Java, C#, Net, Python
- Website Maintenance
- Data Entry
- Fixed Asset Management
- Spreadsheet Software
Certification
- Certified Associate Webmaster
Languages
English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Timeline
Manager
Lakshita
05.2024 - 07.2024
HDFC Life Insurance
Sales Development Manager
08.2023 - 05.2024
Assistant Accountant
Gupta and Company
07.2022 - 08.2023
B.C.A - Information Technology
Lyallpur Khalsa College
High School Diploma -
Mentours
No Degree -
Baby Model Sr.Sec School
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