Akshata Akhade
Pune
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
Overview
4
4
years of professional experience
Work History
Debt Recovery Agent (DRA)
Aadi Venture
02.2024 - Current
- Identifying overdue payments
- Contacting debtors
- Negotiating payment plans
- Resolving discrepancies
- Keeping records
- Reporting on collection activity.
- Planning actions to recover payments.
Debt Recovery Agent (DRA)
Aadyanta B2B Solutions Pvt Ltd
02.2023 - 03.2024
- Identifying overdue payments
- Contacting debtors
- Negotiating payment plans
- Resolving discrepancies
- Keeping records
- Reporting on collection activity.
- Planning actions to recover payments.
Telecaller
Altruist Technologies Pvt Ltd
01.2023 - 01.2024
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
Customer Care Executive
Elite Infotech
02.2021 - 07.2022
- Informing clients and reporting authority in case of delays proactively.
- Ensure use of pending folders for documents not processed at day end with knowledge of reporting authority.
- To engage with customers on a regular basis.
- Sharing contact details with clients and ensuring availability on telephone/mobile phones.
Education
B.Com -
Savitribai Phule Pune University
06.2020
Skills
- Sales & Marketing
- Business Development
- Recovery
- Customer Service
- Customer Relationship Management
- Debt collection
- Payment negotiation
- Record keeping
- Collection reporting
- Data analysis
- Time management
Languages
- Marathi
- Hindi
- English
Personal Information
- Date of Birth: 06/12/98
- Nationality: Indian
- Marital Status: Unmarried
Languages
English
Intermediate
B1
Hindi
Advanced
C1
Marathi
Advanced
C1
Timeline
Debt Recovery Agent (DRA)
Aadi Venture
02.2024 - Current
Debt Recovery Agent (DRA)
Aadyanta B2B Solutions Pvt Ltd
02.2023 - 03.2024
Telecaller
Altruist Technologies Pvt Ltd
01.2023 - 01.2024
Customer Care Executive
Elite Infotech
02.2021 - 07.2022
B.Com -
Savitribai Phule Pune University
Similar Profiles
Avtar SinghAvtar Singh
Marketing Executive at Aadi Knit FebMarketing Executive at Aadi Knit Feb
DURGAM SUNEELADURGAM SUNEELA
Senior Backend Executive at AADI TRADEMART PVT LTDSenior Backend Executive at AADI TRADEMART PVT LTD
Aadi MunotAadi Munot
Business Owner at AADI MUNOTBusiness Owner at AADI MUNOT
Soumyadeep GhoshSoumyadeep Ghosh
Graduate Engineer Trainee at Air ProductsGraduate Engineer Trainee at Air Products
Pooja Anil SuryawanshiPooja Anil Suryawanshi
Senior Software Engineer at FIS GlobalSenior Software Engineer at FIS Global