Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Languages
Timeline
Generic

Akshata Akhade

Pune

Summary

To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.

Overview

4
4
years of professional experience

Work History

Debt Recovery Agent (DRA)

Aadi Venture
02.2024 - Current
  • Identifying overdue payments
  • Contacting debtors
  • Negotiating payment plans
  • Resolving discrepancies
  • Keeping records
  • Reporting on collection activity.
  • Planning actions to recover payments.

Debt Recovery Agent (DRA)

Aadyanta B2B Solutions Pvt Ltd
02.2023 - 03.2024
  • Identifying overdue payments
  • Contacting debtors
  • Negotiating payment plans
  • Resolving discrepancies
  • Keeping records
  • Reporting on collection activity.
  • Planning actions to recover payments.

Telecaller

Altruist Technologies Pvt Ltd
01.2023 - 01.2024
  • Answering phones and explaining the product and services offered by the company.
  • Contacting existing customers as well as prospective customers using scripts.
  • Obtaining customer information and other relevant data.
  • Asking questions to the customer and understanding their specifications.

Customer Care Executive

Elite Infotech
02.2021 - 07.2022
  • Informing clients and reporting authority in case of delays proactively.
  • Ensure use of pending folders for documents not processed at day end with knowledge of reporting authority.
  • To engage with customers on a regular basis.
  • Sharing contact details with clients and ensuring availability on telephone/mobile phones.

Education

B.Com -

Savitribai Phule Pune University
06.2020

Skills

  • Sales & Marketing
  • Business Development
  • Recovery
  • Customer Service
  • Customer Relationship Management
  • Debt collection
  • Payment negotiation
  • Record keeping
  • Collection reporting
  • Data analysis
  • Time management

Languages

  • Marathi
  • Hindi
  • English

Personal Information

  • Date of Birth: 06/12/98
  • Nationality: Indian
  • Marital Status: Unmarried

Languages

English
Intermediate
B1
Hindi
Advanced
C1
Marathi
Advanced
C1

Timeline

Debt Recovery Agent (DRA)

Aadi Venture
02.2024 - Current

Debt Recovery Agent (DRA)

Aadyanta B2B Solutions Pvt Ltd
02.2023 - 03.2024

Telecaller

Altruist Technologies Pvt Ltd
01.2023 - 01.2024

Customer Care Executive

Elite Infotech
02.2021 - 07.2022

B.Com -

Savitribai Phule Pune University

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Akshata Akhade