Akshata Akhade
Pune
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.
Overview
4
4
years of professional experience
Work History
Debt Recovery Agent (DRA)
Aadi Venture
02.2024 - Current
- Identifying overdue payments
- Contacting debtors
- Negotiating payment plans
- Resolving discrepancies
- Keeping records
- Reporting on collection activity.
- Planning actions to recover payments.
Debt Recovery Agent (DRA)
Aadyanta B2B Solutions Pvt Ltd
02.2023 - 03.2024
- Identifying overdue payments
- Contacting debtors
- Negotiating payment plans
- Resolving discrepancies
- Keeping records
- Reporting on collection activity.
- Planning actions to recover payments.
Telecaller
Altruist Technologies Pvt Ltd
01.2023 - 01.2024
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
Customer Care Executive
Elite Infotech
02.2021 - 07.2022
- Informing clients and reporting authority in case of delays proactively.
- Ensure use of pending folders for documents not processed at day end with knowledge of reporting authority.
- To engage with customers on a regular basis.
- Sharing contact details with clients and ensuring availability on telephone/mobile phones.
Education
B.Com -
Savitribai Phule Pune University
06.2020
Skills
- Sales & Marketing
- Business Development
- Recovery
- Customer Service
- Customer Relationship Management
- Debt collection
- Payment negotiation
- Record keeping
- Collection reporting
- Data analysis
- Time management
Languages
- Marathi
- Hindi
- English
Personal Information
- Date of Birth: 06/12/98
- Nationality: Indian
- Marital Status: Unmarried
Languages
English
Intermediate
B1
Hindi
Advanced
C1
Marathi
Advanced
C1
Timeline
Debt Recovery Agent (DRA)
Aadi Venture
02.2024 - Current
Debt Recovery Agent (DRA)
Aadyanta B2B Solutions Pvt Ltd
02.2023 - 03.2024
Telecaller
Altruist Technologies Pvt Ltd
01.2023 - 01.2024
Customer Care Executive
Elite Infotech
02.2021 - 07.2022
B.Com -
Savitribai Phule Pune University