Akshata Neelakanthi

• Led quality assurance initiatives to enhance product reliability and performance across multiple projects.
• Developed and implemented comprehensive testing strategies to identify defects and streamline processes.
• Conducted root cause analysis to resolve quality issues, resulting in improved customer satisfaction levels.
• Developed and executed automated test scripts using Playwright Python + MCP to enhance testing efficiency.
• Led retrospectives that drove actionable insights and increased team accountability.
• Collaborated with stakeholders to refine product backlogs and prioritize features effectively.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Completed in-depth usability testing on Windows, Android and iOS mobile devices.

1. Experienced Quality Analyst with hands-on expertise in UI, cross-browser, functional, integration, API, mobile, accessibility, and SEO testing across comprehensive commerce projects.

2. Highly proficient in leveraging Azure DevOps (ADO) for end-to-end quality assurance activities, including test planning, test case and test suite management, requirements traceability, automated and manual test execution, bug tracking, defect lifecycle management, test result analysis, reporting, dashboard creation, and collaboration with development teams throughout the SDLC.