Akshata Ratna
Marine Cargo Underwriter & Broker
Noida
Summary
A proven and results-oriented Marine Cargo Underwriter & Broker, with a zest for learning and implementing strategies in the most optimal methods. Have been underwriting, managing inward and outward reinsurance, global programs, internal audits, preparing booking binders and analytics, been in-charge of liaising with Operations, channel partners, the Product & Strategy team, zonal and national underwriters, securing coverage from international insurance markets and delivering profit-maximizing, loss ratio-driven results.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Senior Manager
Aon Risk Insurance Brokers India Private Limited
08.2023 - Current
- Handled end-to-end liaising, meeting, and servicing of premiums upwards of $1 million.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and renewal business.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
- Mentored junior staff members for skill development and career progression within the organization.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
Manager
Aon Risk Insurance Brokers India Private Limited
08.2023 - 01.2025
- Meeting new clients (CXOs and senior management) for risk consultation, advising, preparing solutions, and planning implementation for marine cargo, rejection risks, and similar portfolios.
- Liaising with Insurers, sourcing the best coverage at reasonable rates, secure high commissions and rewards, maintain logs and servicing of accounts to ensure client satisfaction and renewal.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Chief Manager, Marine Cargo Insurance
TATA AIG General Insurance Company
05.2022 - 08.2023
- Handling Marine Cargo referrals for Broking- CAT B &C and Commercial Lines Agency-Delhi
- Liaising with Brokers, Agents and other intermediaries on a regular basis
- Working on non-AIG RI Inward cases such as projects like L&T and Sterling & Wilson etc.
- Providing trainings and presentations on system functionalities pertaining to Marine and related concepts.
Senior Manager, Marine Cargo Insurance
TATA AIG General Insurance Company
05.2018 - 04.2022
- Managing Marine Underwriting referrals pan-India ranging from Marine Open policies to Stock Throughput Policies, aiming to strike the perfect balance between top line and claims.
- Preparing Reinsurance slips, liaising with the reinsurance team for arranging Facultative reinsurance and also having the same booked.
- Working on Inward Reinsurance proposals such as Indian Oil Corporation Ltd, GAIL India etc. along with global programs such as United Phosphorous Ltd., Godrej Consumer Products Ltd., Sun Pharma Ltd. to name a few.
IFFCO TOKIO General Insurance Company
04.2017 - 06.2017
- Marine Cargo Insurance: Claims Analysis: Determine Loss Making Commodities and Techniques to Minimize Losses in Marine Insurance
- Liability Insurance: Cyber Liability Insurance in India: Introduction, Growth and Challenges
Education
Post Graduate Diploma in Management - Insurance And Risk Management
National Insurance Academy
Pune 04.2001 -
Bachelors of Engineering - Information Technology
St. Francis Institute of Technology
Mumbai01-2015
Skills
- Insurance Broker
- Marine Underwriting
- Reinsurance: Inward & Outward
- Internal Audit
- Strategic planning
- Data analytics
- Market analysis
- Cross-functional communication
- Documentation and reporting
- Reporting management
- Troubleshooting and problem resolution
- Data-driven decision making
- Cargo loading and handling
- Effective communication
- Time management
Certification
Digital Transformation (BCG, University of Virginia) 2020
Timeline
Senior Manager
Aon Risk Insurance Brokers India Private Limited
08.2023 - Current
Manager
Aon Risk Insurance Brokers India Private Limited
08.2023 - 01.2025
Chief Manager, Marine Cargo Insurance
TATA AIG General Insurance Company
05.2022 - 08.2023
Senior Manager, Marine Cargo Insurance
TATA AIG General Insurance Company
05.2018 - 04.2022
IFFCO TOKIO General Insurance Company
04.2017 - 06.2017
Post Graduate Diploma in Management - Insurance And Risk Management
National Insurance Academy
04.2001 -
Bachelors of Engineering - Information Technology
St. Francis Institute of Technology