AKSHATHA U V

• Spearheaded traffic switch activities for every release, ensuring seamless transitions and minimal disruption to user experience.

• Collaborated closely with cross-functional teams including development, QA, and operations to plan and execute switch procedures efficiently.

• Developed and maintained comprehensive documentation outlining switch protocols and rollback procedures, enhancing team preparedness and response capabilities.

• Deploying to active environments ensures that your latest changes are readily available for users or testing, while deploying to inactive environments likely involves updating staging or pre-production environments where changes are tested before going live.

• Identified and resolved deployment issues within lower environments, ensuring smooth and efficient software deployment processes.

• Demonstrated proficiency in troubleshooting and problem-solving to maintain system stability and functionality.

• Collaborated with cross-functional teams to implement solutions and prevent future deployment challenges.

• Designed and implemented a comprehensive monitoring stack utilizing Prometheus for Amazon Elastic Kubernetes Service (EKS) environments.

• Configured Prometheus to scrape metrics from Kubernetes clusters, including pods, nodes, and services, to ensure real-time visibility into the health and performance of the infrastructure and applications.

• Led the successful migration of CentOS servers to Amazon Web Services (AWS) using Amazon Linux 2, optimizing infrastructure for scalability, performance, and security.

• Led the migration project from Cassandra to Astra, a cloud-native database solution.

• Collaborated with cross-functional teams including database administrators, developers, and system architects to ensure a smooth transition.

• Provided documentation to empower the team with the necessary skills to manage Astra effectively.

• Collaborated with the performance testing team to analyze peak performance tests for all applications

• Assisted in creating realistic test scenarios to simulate peak loads and stress conditions, ensuring the system's reliability under high-demand situations.

• Assisted in creating realistic test scenarios to simulate peak loads and stress conditions, ensuring the system's reliability under high-demand situations.

Project 1:Avery Dennison & Western Union

Level 2 Production Support for AWS and Linux which involves
• Proficient in AWS services like VPC, EC2, S3, ELB, EBS, IAM, Cloud Formation, Route 53, Cloud watch, CloudTrail, ECS, ECR

• Coordinate with multiple teams to perform Linux patching activity

• Used AWS CI/CD tools like Code pipeline, code commit and code deployment for deployment of application in EC2 instances

• Responsible for implementing and support of cloud based infrastructure and its solutions

• Incident Management, Change Management, Problem Management, Outage Management, Knowledge Management.

• Regular deliverable like reporting and statistics of data. Handle Client/management calls and daily/ weekly meetings to discuss on the planned activities and their developments.

• Work along with Engineering Team to resolve technical issues, suggesting architecture for new clients during on-boarding and prepare design pattern for automation.

• Implementing and verifying weekly Production changes for under Production, Testing and Development Environments. Environment monitoring, troubleshooting issues, problem diagnosis and user queries, and try to solve them as per the stated business rules and SLA. Handling real time production issues

Project 2 :BJS Wholesale Club

Level 2 Cloud-Ops and Engineering support

• Managing AWS Infrastructure with Automation and orchestration tool like Cloud Formation, Ansible, Terraform.

• Used CloudFormation Template to create and update AWS resources

• Creating a environment for microservice deployment and handover to development team

• Using Newrelic and OpsRamp and scalyr as monitoring tools

• Using bitbucket as version control tool and Bamboo to deploy microservices in ECS and troubleshooting if issues occur during deployment.

• Good hands on Atlassian tools( Bamboo, Bitbucket, Jira and Confluence