Akshatha Supreme V

Describe your responsibilities and achievements

• Managed team of [number] employees, overseeing hiring, training, and professional growth of employees.
• Created plans and communicated deadlines to ensure projects were completed on time.
• Led projects and analyzed data to identify opportunities for improvement.
• Exceeded goals through effective task prioritization and great work ethic.
• Worked with [type] customers to understand needs and provide excellent service.
• Maintained energy and enthusiasm in fast-paced environment.

• Liaised between multiple business divisions to improve communications.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for [Number] new employees.
• Tracked and reported metrics to identify trends and establish goals to meet business needs.
• Designed [Type] employee engagement strategies to improve morale, retain talent and maintain business continuity.
• Drafted and implemented policies, procedures and employee handbook for over [Number] employees.
• Developed comprehensive interviewing guides to improve candidate quality by evaluating both analytical and interpersonal attributes.
• Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.
• Identified, created and implemented formal performance management guidelines to reduce inconsistencies [Number]% and increase productivity [Number]%.
• Created and implemented safety protocols to successfully reduce workplace incidents [Number]%.
• Selected medical, dental, short and long-term disability, life insurance and workers compensation programs for employees.
• Adhered to federal and state guidelines and managed payroll and benefits for over [Number] employees.
• Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
• Worked as effective team member while contributing to local and regional HR projects.
• Promoted employee buy-in of organizational objectives by conducting orientations of new team members and regular town hall meetings for established employees.
• Created and implemented [Type] and [Type] compliance systems and auditing processes through automation.
• Reduced process lags by accurately managing confidential records for staff members.
• Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Provided resolution to complex and confidential issues.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
• Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with compliance teams.
• Facilitated communication and coordination between employees and management to keep parties informed.
• Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
• Collaborated with cross-functional departments to create, manage and maintain [Software] and [Software] reporting.
• Automated office operations while managing client correspondence, record tracking and data communications.
• Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.

Joining to Separation

Training

Payroll

Exit Interview

Employee Engagement

Background verification

Data Analysis

• Used coordination and planning skills to achieve results according to schedule.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Resolved problems, improved operations and provided exceptional service.
• Identified issues, analyzed information and provided solutions to problems.

Areas of Expertise
Employee Relations & Employee Engagement
Accountable for managing employee relations adhering to HR policy while following guidance.
Interact periodically with employees to understand the pulse of the workforce
Grievances handling and issue resolution
Employee Motivation and counseling
• Addressing employee concerns and manage escalations
• Coordination & Inputs to technical HEADs on employee interests
• Retention
• Initiate rewards and recognition programs and organize social and recreational events / facilities to promote a positive work culture
• One-on-one HR meet with all the associates, regular HR Visits to Client locations to meet associates, take feedback and resolve problems
• Rewards & Recognition – Drive the existing monthly, quarterly, bi-annual, annual – Individual and team awards. Initiating internal reward & recognition programs
• Policies & Procedures :
◦ Work closely with the Management team to ensure smooth implementation of new / revised policies, tools and practices. Ensure that the process is compliant
◦ Implement new HR initiatives, suggest changes in existing policies / process in accordance with the changing trends in Business.
◦ Review people practices related Policies based on feedback received from business, employees and various other sources and benchmarking with the industry.
◦ Partnering with business leaders to provide HR consulting in the areas of people, processes and structure.
• Training & Development : Planning, Implementing, Managing & Controlling
◦ Identification of Training needs through Training Need Analysis process as per the Business need
◦ Preparation of Training Calendar and through which the Training plan is derived.
◦ Implementing the planned / unplanned, Internal and External Trainings for Technical and Non Technical Trainings identified by the HODs and the Management team.
◦ Monthly and quarterly Metrics calculation to meet the set Organizational Training objectives by taking various initiatives
◦ To initiate for the feedback process and analysis through HRMS
◦ Measuring the Training Effectiveness Analysis & Optimization
◦ Arranging web based Trainings for employees located at different locations
◦ Continuous improvement on the existing trend of the Training process
◦ SPOC for the entire Organizational Training activity of all locations
◦ Coaching Managers on Performance Appraisal activity
◦ Facilitate for Training & Certification Programs,
◦ Manage MIS reports for all the Training activity
◦ Logistics and Vendor management
◦ Competency Management
◦ Creating Internal Trainers and Vendor evaluation
◦ To successfully manage the system by following the processes with no non conformances identified during external and Internal Audits.
◦ Manage a team of 5 members
• Recruitment
• Planning & Managing recruitment activities as per company policy
• Support the full talent acquisition lifecycle by performing the following duties: sourcing, screening, interviewing, networking and analysis
• Expertise in working on various ERPs, Web Applications and tools and all the support functions
• Provide exemplary experience to hiring managers and candidates
• Manage a team of 10 members
• SPOC for 350+ Employees in India, Middle east, US locations
• Coordinating with US, Singapore & Malaysia employees at Marketing and Development teams.
• Deliver comprehensive candidate pools through aggressive sourcing channels including research (internal/external), networking, direct sourcing, internet recruiting, employee referrals, external consultants and competitor contacts
• Expertise in Social Media Recruiting and also recruiting through social networking sites
• Continuously seek and support new approaches, practices and processes to improve the efficiency of talent acquisition services offered and positively impact core talent acquisition metrics including maximizing technology and streamlining processes
• Selection & Interviews
• Salary Negotiation, extending offers
• On-Boarding & facilitating smooth joining process
• Carry out Induction Programme
• Vendor evaluation for HR consultants / Job portals
• Solely responsible to conduct Recruitment drives successfully
• Carry out Employee Back ground verification process
• Recruitment Metrics
• Performance Management
• Initiate and coordinate for performance management process and rating communication.
• Coaching and enabling Managers to do performance management in the right manner and spirit.
• Conducting workshops for managers and employees on the important aspects on performance management – setting goals on time, evaluation process etc.
• Extract input from Performance appraisal forms for Training or any other areas of improvement with respect to the employees
• Issuance of letters as per the suggestion with respect to change in Salary, promotion, grade, transfer etc.
• General HR activities
• Consultation on Medical Insurance and other corporate benefits
• Handle Statutory Compliance like EPF, ESI etc
• Worked closely with business and spearheaded various programs Compensation Reviews, Role Change/Promotions, Bonus Payouts, Confirmations, Variable Payouts etc
• Fun at Work
• Manage Exit formalities
• Member of the audit team responsible for participating in process and control reviews
• Maintain the employee personnel file
• Carry out Employee Back ground verification process
• Member of “Prevention of Sexual Harassment” at workplace
• Member of SEPG (Software Engineering Process Group)
• Discuss HR and Training objectives with Senior Management & the QA Team
• Actively share ideas, suggestions and information on current trends of emerging business
• QMS (Quality Management System) suggestions/feedback

• Recruitment
• Sourcing profiles through Headhunting / Web Portals / Referrals / Database / etc and preliminary screening of profiles and short listing candidates
• Managed over 100+ calls everyday and was able to close at least 4 positions a month.
• Monitored recruitment activities to ensure deadlines are met as per company policy
• Managing further technical rounds of interviews & follow ups till closure
• Expertise on MIS Software