Akshay Adhikari
UX Designer
Hyderabad
Summary
Creative UX Designer with 2 years developing innovative, approachable user experience frameworks for Amazon's internal HR related products. Skilled at diverging from UX norms without alienating users. Ceaselessly focused on user-centric design decisions that comply with accessibility norms. Accomplished at creating wholly new frameworks that feel completely familiar to ease user adoption.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
Work History
UX Designer
Amazon
Hyderabad
09.2021 - Current
- Analyzed user feedback to influence future UX updates, ameliorating user concerns and pain points during subsequent product updates.
- Managed cohesive design quality across various projects, adhering to Amazon's brand guidelines.
- Presented UX designs and solutions to senior leadership, evangelizing for user-centric design decisions.
- Participated in design review meetings to brainstorm new UX developments through collaborative thinking.
- Collaborated with product team and tech developers to create holistic UX designs.
Visual Designer
Amazon
Hyderabad
11.2020 - 09.2021
- Delivered quality, cohesive designs ready for deployment.
- Followed and applied brand standards for consistency across visual designs.
- Produced artwork, layout and template designs and illustrations by hand or with software.
- Presented work professionally to product team and key stakeholders at different project stages.
- Collaborated cross-functionally on projects and advocated for specific requirements of designs with production teams.
- Created original artwork for range of print, web and video projects.
Fraud Prevention Specialist
Amazon
Hyderabad
02.2019 - 11.2020
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Analyzed financial statements to identify discrepancies, irregularities and fraudulent activity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked well in a team setting, providing support and guidance.
Customer Service Associate
Amazon
Hyderabad
06.2017 - 02.2019
- Responded to customer calls and emails to answer questions about products and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
Education
Bachelor of Technology - Computer Science Engineering
St. Peter's Engineering College
Hyderabad, India 05.2013 - 06.2017
Telangana State Board of Intermediate Education - Maths Physics & Chemistry
Sri Chaitanya Jr. College
Hyderabad, India 06.2011 - 04.2013
Board of Secondary Education -
Pace School
Hyderabad, IndiaSkills
User Research
Design Strategy
User Interface Design
Wireframes
User-centered design
Information Architecture
Prototyping
User Experience Design
Usability & Accessibility Testing
User Personas
Leadership
Time management
Team management
Certification
UI / UX Design Specialization [California Institute of the Arts] - Credential ID: ZUW6BA85GRJH
Timeline
UI / UX Design Specialization [California Institute of the Arts] - Credential ID: ZUW6BA85GRJH
10-2022
UX Foundations - Interaction Design [LinkedIn]
07-2022
Become a User Experience Designer [LinkedIn]
07-2022
UX Designer
Amazon
09.2021 - Current
Visual Designer
Amazon
11.2020 - 09.2021
Fraud Prevention Specialist
Amazon
02.2019 - 11.2020
Customer Service Associate
Amazon
06.2017 - 02.2019
Software Foundation (Advanced) Course with C++ Programming [IBM CE] - Credential ID: 3PW621/SWF4/09
12-2014
Bachelor of Technology - Computer Science Engineering
St. Peter's Engineering College
05.2013 - 06.2017
Telangana State Board of Intermediate Education - Maths Physics & Chemistry
Sri Chaitanya Jr. College
06.2011 - 04.2013
Board of Secondary Education -
Pace School