Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Akshay Agarwal

Akshay Agarwal

Gurgaon

Summary

  • Seasoned project management professional with 13 years of experience and a proven track record of leading successful cross-functional teams to deliver high-quality projects on time. Experienced in complex matrix environments, ensuring consistent attainment of deadlines and quality expectations. Skilled in developing and implementing strategic plans to optimize delivery processes and enhance overall project performance. Dedicated Scrum Master adept at guiding teams through the Agile framework, fostering collaboration, transparency, and continuous improvement. Excellent communication and interpersonal skills to foster open lines of communication between team members, product owners, and stakeholders. Committed to driving efficiency, optimizing workflows, and delivering customer-centric solutions.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Project Manager-Health Application

E-Commerce: Consumer Durables
Gurgaon
10.2023 - Current
  • Led end-to-end project management for the development and enhancement of eCommerce websites, ensuring alignment with business objectives and customer needs.
  • Developed comprehensive project plans, including scope, timelines, resources.
  • Facilitated daily stand-ups, sprint planning, retrospectives, and reviews to drive Agile practices.
  • Managed cross-functional teams comprising developers, designers, QA engineers, and marketing specialists to achieve project milestones and deliverables.
  • Acted as a servant leader, removing obstacles and fostering a collaborative environment to enhance team performance and engagement.
  • Collaborated with stakeholders, including product owners, business analysts, and senior management, to define project goals and requirements.
  • Communicated project status, risks, and issues to stakeholders, providing actionable insights and recommendations.
  • Implemented Agile best practices and continuous improvement initiatives to streamline development processes and increase efficiency.
  • Analyzed project performance metrics to identify areas for improvement and drive process optimization.
  • Identified, assessed, and mitigated project risks and issues to minimize impact on project timelines and deliverables.
  • Developed contingency plans and communicated risk strategies to stakeholders effectively.

Project Manager-UFD

Railcar Pooling Expert
Gurgaon
03.2023 - 09.2023
  • Project involves re-engineering and transformation of existing system UFD (Unified Fleet Distribution) System to customer specific NEXTT Platform
  • Enhancing/Redesigning interfaces as per the selected integration design pattern
  • Led a software delivery project for Railcar Pooling company client, and ensuring progress according to project plan
  • Work collaboratively with development team, technical lead, business Analyst, UX designers, testers to deliver releases
  • Define and track project milestone and deliverables including project schedule, detailed project plan
  • Developed, define project plan by doing resource loading based on resource availability and utilization
  • Manage day-to-day activities of project, communicate with project teams as necessary to ensure project deliverables are on schedule and within quality parameters
  • Communicate and collaborate with internal and external stakeholders as needed regarding project deliverables including managing expectation, presenting, and interfacing with sponsors
  • Identify and Manage the Risk (Mitigation/Contingency Plan) and issue logs
  • Make decisions and communicate trade-off and risks, drive key decision across projects
  • Provide input into strategic planning and asset creation process
  • Coach and train project team members on Software Development processes and best practices
  • Successfully identified and overcame project impediments and blocker
  • Calibrated quality of deliverables by measuring Defect Density and Defect Leakage
  • Collaborated with Product Owner to prioritize deliverables and ensure alignment with business goals
  • Developed and Distribute project status report to internal management and client project teams
  • Drive resolution of constraints, conflicts and other challenges that could impact timely and successfully execution of project

Project Manager- Infosec Remediation Project

Global Investment Bank and Financial Services
Gurgaon
09.2020 - 01.2023
  • Project involves Remediation of components of Digital Platform (MBOL and CBOL) which are getting obsolete
  • Managed a Digital (Line of Business, LOB) for a development project named 'Infosec Remediation'
  • Managed several version upgrade projects for Android, iOS, Angular 14, jQuery, etc.
  • Worked with Development, Testing, and Infrastructure Team for smooth implementation of User Stories.
  • Release planning with all stakeholders and help Dev and QA Teams in executions.
  • Proactively Managed Risk and Defects for successful delivery of Projects.
  • Collaborate with the development team to plan project sprints.
  • Develop and motivate high-performing and diverse Agile-based teams composed of Business Analysts, Developers, and Testers.
  • Interacted with senior management and communicate (written and verbal) at all levels throughout the banking business delivering status and defining stakeholder communication requirements
  • Cleared roadblocks and addressed risks and issues, mitigating as needed, to minimize exposure to successfully product deliveries.
  • Liaise with product managers and keep them updated on release progress against milestones, risks, and issues.

Project Manager- Process Excellence Projects

Global Investment Bank and Financial Services
Gurgaon
09.2018 - 09.2020
  • The project involved the development of a website and hosting banking process flows, along with their artifacts, using business process modeling tools.
  • Created project plans, scope documents, and schedule as per requirements.
  • Worked with the management to identify and address any issue that may impact the project.
  • Managed software project teams using Agile/Scrum practices to develop web applications.
  • Resolved project issues, mitigates risks, and manages scope change requests for all development sprints.
  • Act on items identified in retrospective, implement process improvement in future sprints for continuous improvement.
  • Provided project progress reports to project team and stakeholders.
  • Used matrix, like Harvey balls, for Milestone Reporting, Commitment Reliability, Velocity, and Burndown charts for Sprint progress.
  • Defined Process Re-engineering Opportunities, triggered especially by changes in Risk and Control, using Data Analytic and Visualization Tool, Tableau.

Project Manager- Business Process Modelling Project

Global Investment Bank and Financial Services
Gurgaon
05.2016 - 08.2018
  • Creation and re-engineering of Business Process workflows by using BPMN notation and BPMN Tools
  • Worked as Project Manager to deliver Project within scope, time, budget, quality, and other objectives of customer
  • Gathered Process Mapping Requirements from SMEs, Client and overall delivery management including scope management
  • Acted as Bridge between Process Modelling Team and the Client
  • Assisted team in building working prototypes (Business Process Models), using TIBCO Business Studio, based on the Citi Bank operating flows
  • Maintained, analyzed, and reported business metrics, which are used by client and top management.

System Analyst- Infra Upgrade Project

Pharmaceutical/Biotech
Chennai
09.2011 - 04.2015
  • Project provides Infrastructure Solution and manage day to day Infrastructure Operations globally
  • Reduced Issue resolution time by 60% by implementing and providing technological solutions to client customers which increased customer efficiency by many folds
  • Worked on a Cloud computing Platform (Citrix, VMware, & Desktop) to provide infrastructure solutions for development teams
  • Achieved MTTR of 2 hours in the resolution of issues which increased team productivity
  • Introduced a new concept of ACC (Actionable command centre) within the project to cross-trained resources in different skills that increased the overall efficiency of production and delivery services

Education

Bachelor of Technology - Bio-Process Engineering

SRM University
Chennai

MBA - General Management

SOIL (School of Inspired Leadership)
Gurugram

Skills

  • Product Backlog Grooming
  • Scheduling
  • Defect Tracking
  • Executive Presentation
  • Client Communication
  • Iterative Waterfall
  • Agile
  • Scrum
  • Kanban
  • Conflict Management
  • Stakeholder Management
  • MS Office
  • JIRA
  • Azure DevOps
  • Confluence
  • Tableau
  • Microsoft Project (MPP)
  • HTML
  • CSS
  • React
  • Mongo DB
  • REST API
  • Apache JMeter
  • DevOps
  • Git
  • Risk Assessment
  • SAFe

Certification

  • PMP
  • CSM
  • Lean Six Sigma Green Belt
  • ITIL

Timeline

Project Manager-Health Application

E-Commerce: Consumer Durables
10.2023 - Current

Project Manager-UFD

Railcar Pooling Expert
03.2023 - 09.2023

Project Manager- Infosec Remediation Project

Global Investment Bank and Financial Services
09.2020 - 01.2023

Project Manager- Process Excellence Projects

Global Investment Bank and Financial Services
09.2018 - 09.2020

Project Manager- Business Process Modelling Project

Global Investment Bank and Financial Services
05.2016 - 08.2018

System Analyst- Infra Upgrade Project

Pharmaceutical/Biotech
09.2011 - 04.2015

Bachelor of Technology - Bio-Process Engineering

SRM University

MBA - General Management

SOIL (School of Inspired Leadership)

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Akshay Agarwal