Akshay Agre
Navi Mumbai
Summary
Business-minded Assistant Restaurant Manager proudly offering a background in conflict resolution and assisting patrons. Seeking the opportunity to apply a dedicated work ethic with a company in the hospitality industry.
Overview
9
9
years of professional experience
Work History
Assistant Restaurant Manager
St. Regis Mumbai
Mumbai
03.2024 - Current
- Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
- Collaborated with server trainees to promptly resolve potential guests' concerns.
- Took immediate responsibility for issues and found effective solutions for swift resolution.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Food and Beverage Executive
St. Regis Mumbai
Mumbai
11.2022 - 02.2024
- Part of the pre-opening team for the newly launched Cafe By The St. Regis successfully opened the outlet on a positive note.
Assistant Store Manager
Sapphire Foods
Navi Mumbai
11.2021 - 03.2022
- Coached and developed store associates through formal and informal interactions.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Food and Beverage Server
Grand Hyatt Mumbai
Mumbai
11.2019 - 10.2021
- Contributed to the successful launch of Le Petit Chef as part of the preopening team, being a pioneer in India's first interactive dining experience with unique 3D mapping projects.
- Promoted hotel services and facilities to guests consistently.
- Conducted personalized interviews with guests to gather their preferences and dietary restrictions, collaborating with the chef to create customized menus.
- Responsible for efficiently closing the restaurant.
Food and Beverage Server
Taj President
Mumbai
07.2018 - 08.2019
- Handled sections and assisted team leader with restaurant operations.
- Took and processed food and beverage orders from guests.
- Served food and beverages within the standard time.
- Collected daily guest feedback to enhance dining experience.
- Maintained and monitored daily alcohol inventory.
- Promoting hotel services and facilities to guests at every available chance.
Food and Beverage Server
Four Seasons Mumbai
Mumbai
06.2015 - 05.2017
- Reviewed BEO (banquets event order) for understanding events set up, guest count, and host information.
- Facilitated meetings and conferences independently, while supporting team leaders in banquet operations.
- Proactively resolved customer issues.
- Set up and maintain bar and buffets.
- Managed night shift operations effectively.
Education
B.Sc in Hospitality Studies - Hotel Management
Bharti Vidyapeeth Collage of Hotel Management
Navi Mumbai06-2015
HSC -
Mahatma Education Society
Panvel06-2012
SSC -
AVBP High School
Panvel01-2010
Skills
- Interpersonal and written communication
- Budget Administration
- Inventory Control
- Training and mentoring
- Customer Assistance
Languages
Marathi
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Assistant Restaurant Manager
St. Regis Mumbai
03.2024 - Current
Food and Beverage Executive
St. Regis Mumbai
11.2022 - 02.2024
Assistant Store Manager
Sapphire Foods
11.2021 - 03.2022
Food and Beverage Server
Grand Hyatt Mumbai
11.2019 - 10.2021
Food and Beverage Server
Taj President
07.2018 - 08.2019
Food and Beverage Server
Four Seasons Mumbai
06.2015 - 05.2017
B.Sc in Hospitality Studies - Hotel Management
Bharti Vidyapeeth Collage of Hotel Management
HSC -
Mahatma Education Society
SSC -
AVBP High School
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