Business-minded Assistant Restaurant Manager proudly offering a background in conflict resolution and assisting patrons. Seeking the opportunity to apply a dedicated work ethic with a company in the hospitality industry.
Overview
9
9
years of professional experience
Work History
Assistant Restaurant Manager
St. Regis Mumbai
Mumbai
03.2024 - Current
Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
Collaborated with server trainees to promptly resolve potential guests' concerns.
Took immediate responsibility for issues and found effective solutions for swift resolution.
Developed and implemented strategies to enhance team performance, improve processes and boost results.
Worked in close collaboration with team members to ensure customers received high-quality service.
Food and Beverage Executive
St. Regis Mumbai
Mumbai
11.2022 - 02.2024
Part of the pre-opening team for the newly launched Cafe By The St. Regis successfully opened the outlet on a positive note.
Assistant Store Manager
Sapphire Foods
Navi Mumbai
11.2021 - 03.2022
Coached and developed store associates through formal and informal interactions.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Oversaw aspects of maintenance, inventory and daily activity management.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Food and Beverage Server
Grand Hyatt Mumbai
Mumbai
11.2019 - 10.2021
Contributed to the successful launch of Le Petit Chef as part of the preopening team, being a pioneer in India's first interactive dining experience with unique 3D mapping projects.
Promoted hotel services and facilities to guests consistently.
Conducted personalized interviews with guests to gather their preferences and dietary restrictions, collaborating with the chef to create customized menus.
Responsible for efficiently closing the restaurant.
Food and Beverage Server
Taj President
Mumbai
07.2018 - 08.2019
Handled sections and assisted team leader with restaurant operations.
Took and processed food and beverage orders from guests.
Served food and beverages within the standard time.
Collected daily guest feedback to enhance dining experience.
Maintained and monitored daily alcohol inventory.
Promoting hotel services and facilities to guests at every available chance.
Food and Beverage Server
Four Seasons Mumbai
Mumbai
06.2015 - 05.2017
Reviewed BEO (banquets event order) for understanding events set up, guest count, and host information.
Facilitated meetings and conferences independently, while supporting team leaders in banquet operations.
Proactively resolved customer issues.
Set up and maintain bar and buffets.
Managed night shift operations effectively.
Education
B.Sc in Hospitality Studies - Hotel Management
Bharti Vidyapeeth Collage of Hotel Management
Navi Mumbai
06-2015
HSC -
Mahatma Education Society
Panvel
06-2012
SSC -
AVBP High School
Panvel
01-2010
Skills
Interpersonal and written communication
Budget Administration
Inventory Control
Training and mentoring
Customer Assistance
Languages
Marathi
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Assistant Restaurant Manager
St. Regis Mumbai
03.2024 - Current
Food and Beverage Executive
St. Regis Mumbai
11.2022 - 02.2024
Assistant Store Manager
Sapphire Foods
11.2021 - 03.2022
Food and Beverage Server
Grand Hyatt Mumbai
11.2019 - 10.2021
Food and Beverage Server
Taj President
07.2018 - 08.2019
Food and Beverage Server
Four Seasons Mumbai
06.2015 - 05.2017
B.Sc in Hospitality Studies - Hotel Management
Bharti Vidyapeeth Collage of Hotel Management
HSC -
Mahatma Education Society
SSC -
AVBP High School
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