Akshay Arora
Gurugram,Haryana
Summary
Experienced AI and Data Science Leader with 8 years of expertise in driving advanced analytics and AI initiatives across the CPG, Retail, Finance, and Insurance sectors. Successfully generated $70 million in business impact by conceptualizing, developing, and commercializing two end-to-end AI accelerator solutions—from strategic planning and requirements gathering to enterprise deployment. Holds a Master’s degree in Business Analytics from Oklahoma State University, USA. Honored with the 3AI Pinnacle Award for delivering industry-leading AI innovations across diverse domains.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Senior Data Scientist
Deutsche Telekom Digital Labs
12.2024 - Current
- Spearheading the development of GenAI-powered content moderation and safety guardrails for a multilingual Agentic AI service chatbot, leveraging advanced language models to ensure real-time, context-aware filtering and responsible AI usage across global deployments
- Leading the creation of a Generative AI-based sales lead generation agent, which utilizes conversational intelligence to analyse historical dialogues and product engagement signals, dynamically surfacing highpotential monetization opportunities from real-time user interactions
Data Science Manager
Accenture
05.2022 - 12.2024
- Led the development, roadmap execution, and delivery of AI accelerators and enterprise-grade AI products, collaborating closely with pre-sales teams and business unit leaders to translate customer requirements into commercialized solutions
- Championed the democratization of AI accelerators within Accenture, enabling broader adoption through structured enablement programs and training over 100 employees on various AI tools and frameworks
- Initiated and evaluated new product concepts, crafting compelling business cases to support innovation and commercialization efforts
- Designed and implemented the Generative AI-enabled 'AI over BI' accelerator, seamlessly integrating advanced AI capabilities into business intelligence systems
- Successfully deployed this solution for over 10 Fortune 100 clients
- Developed a persona-driven summarization module and conversational interface within the AI over BI framework, utilizing Retrieval-Augmented Generation (RAG) techniques and the LlamaIndex library for intelligent query handling and insight generation
- Directed the development of 'Watchtower', an Accenture proprietary AI solution for anomaly detection and root cause analysis in BI environments
- Leveraged custom anomaly detection algorithms and graph databases to monitor KPIs and uncover causal patterns across complex data hierarchies
- Built and deployed a GenAI-based summarization module using GPT-4 within Transformation GPS (TGPS), Accenture’s flagship consulting tool, currently used by over 20 consultants supporting Fortune 100 clients
- Designed and integrated an AI-driven action recommendation engine within Watchtower, combining GPT-based reasoning with classical machine learning models to provide end users with contextual, actionable insights for anomaly resolution
Project Manager
Bridgei2i Analytics Solutions
07.2018 - 05.2022
- Deployment of the Watchtower-AI Accelerator across 20+ Fortune 500 clients, spanning industries such as retail, consumer packaged goods (CPG), finance, insurance, and manufacturing, ensuring consistent value delivery and adoption at scale
- Conceptualized and architected the Data Science Workbench, a configurable module within the Watchtower-AI Accelerator, reducing implementation time and resource requirements by over 50%, significantly accelerating time-to-value
- Designed and integrated a cross-accelerator feedback module, enabling users to submit real-time insights that autonomously refine underlying algorithms and root cause models in production, resulting in enhanced model accuracy and user experience
- Implemented advanced machine learning–based causal inference algorithms to detect interdependencies among KPIs, facilitating precise and automated root cause analysis
- Developed an automated anomaly detection algorithm, leveraging Fourier-based seasonality and volatility tracking to optimize detection accuracy while reducing development time by over 80%
Data Analyst Intern
Loves Travel Stops
01.2018 - 05.2018
- Successfully built a forecasting model using ARIMA to predict sales and manage inventory replenishment across multiple channels, categories across 450 stores in USA
- Developed a cluster model based on truckers' purchasing behavior to support the marketing team's loyalty program
Data Analyst Intern
American Fidelity
05.2017 - 08.2017
- Developed a dashboard to analyze the correlation between macro parameters (such as Unemployment, GDP, Healthcare consumption) and company parameters (like Annual Premium Earned Premium, Loss ratio, etc.)
SAP BW Consultant
Accenture
09.2014 - 06.2016
Education
Masters - Business Analytics
Oklahoma State University
USA 07.2016 - 05.2018
Master of Science - Computer Science
Maharaja Agrasen Institute of Technology
Delhi 09.2010 - 05.2014
Skills
- AI transformation initiatives
- cross-functional team leadership
- application engineering
- cloud architecture
- data science
- machine learning engineering
machine learning methodologies
- linear classification models
- binary classification models
Websites
Patent
Framework for analyzing, filtering, and prioritizing computing platform alerts using feedback, Filed with US Patent Authority
Awards
- 3AI Pinnacle Award, 2021, Recognized for the development of the Watchtower-AI Accelerator.
- Accenture Innovator Award, 2023, Honored for submitting a patent to the U.S. Patent and Trademark Office.
- Accenture Leadership Award, 2022, Awarded for outstanding contributions to leadership and innovation.
- Torch Bearer Award – AI Labs, Bridgei2i, Acknowledged for driving AI excellence within the business unit.
Timeline
Senior Data Scientist
Deutsche Telekom Digital Labs
12.2024 - Current
Data Science Manager
Accenture
05.2022 - 12.2024
Project Manager
Bridgei2i Analytics Solutions
07.2018 - 05.2022
Data Analyst Intern
Loves Travel Stops
01.2018 - 05.2018
Data Analyst Intern
American Fidelity
05.2017 - 08.2017
Masters - Business Analytics
Oklahoma State University
07.2016 - 05.2018
SAP BW Consultant
Accenture
09.2014 - 06.2016
Master of Science - Computer Science
Maharaja Agrasen Institute of Technology
09.2010 - 05.2014
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