Summary
Overview
Work History
Education
Skills
Websites
Patent
Awards
Timeline
Generic

Akshay Arora

Gurugram,Haryana

Summary

Experienced AI and Data Science Leader with 8 years of expertise in driving advanced analytics and AI initiatives across the CPG, Retail, Finance, and Insurance sectors. Successfully generated $70 million in business impact by conceptualizing, developing, and commercializing two end-to-end AI accelerator solutions—from strategic planning and requirements gathering to enterprise deployment. Holds a Master’s degree in Business Analytics from Oklahoma State University, USA. Honored with the 3AI Pinnacle Award for delivering industry-leading AI innovations across diverse domains.


Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work History

Senior Data Scientist

Deutsche Telekom Digital Labs
12.2024 - Current
  • Spearheading the development of GenAI-powered content moderation and safety guardrails for a multilingual Agentic AI service chatbot, leveraging advanced language models to ensure real-time, context-aware filtering and responsible AI usage across global deployments
  • Leading the creation of a Generative AI-based sales lead generation agent, which utilizes conversational intelligence to analyse historical dialogues and product engagement signals, dynamically surfacing highpotential monetization opportunities from real-time user interactions

Data Science Manager

Accenture
05.2022 - 12.2024
  • Led the development, roadmap execution, and delivery of AI accelerators and enterprise-grade AI products, collaborating closely with pre-sales teams and business unit leaders to translate customer requirements into commercialized solutions
  • Championed the democratization of AI accelerators within Accenture, enabling broader adoption through structured enablement programs and training over 100 employees on various AI tools and frameworks
  • Initiated and evaluated new product concepts, crafting compelling business cases to support innovation and commercialization efforts
  • Designed and implemented the Generative AI-enabled 'AI over BI' accelerator, seamlessly integrating advanced AI capabilities into business intelligence systems
  • Successfully deployed this solution for over 10 Fortune 100 clients
  • Developed a persona-driven summarization module and conversational interface within the AI over BI framework, utilizing Retrieval-Augmented Generation (RAG) techniques and the LlamaIndex library for intelligent query handling and insight generation
  • Directed the development of 'Watchtower', an Accenture proprietary AI solution for anomaly detection and root cause analysis in BI environments
  • Leveraged custom anomaly detection algorithms and graph databases to monitor KPIs and uncover causal patterns across complex data hierarchies
  • Built and deployed a GenAI-based summarization module using GPT-4 within Transformation GPS (TGPS), Accenture’s flagship consulting tool, currently used by over 20 consultants supporting Fortune 100 clients
  • Designed and integrated an AI-driven action recommendation engine within Watchtower, combining GPT-based reasoning with classical machine learning models to provide end users with contextual, actionable insights for anomaly resolution

Project Manager

Bridgei2i Analytics Solutions
07.2018 - 05.2022
  • Deployment of the Watchtower-AI Accelerator across 20+ Fortune 500 clients, spanning industries such as retail, consumer packaged goods (CPG), finance, insurance, and manufacturing, ensuring consistent value delivery and adoption at scale
  • Conceptualized and architected the Data Science Workbench, a configurable module within the Watchtower-AI Accelerator, reducing implementation time and resource requirements by over 50%, significantly accelerating time-to-value
  • Designed and integrated a cross-accelerator feedback module, enabling users to submit real-time insights that autonomously refine underlying algorithms and root cause models in production, resulting in enhanced model accuracy and user experience
  • Implemented advanced machine learning–based causal inference algorithms to detect interdependencies among KPIs, facilitating precise and automated root cause analysis
  • Developed an automated anomaly detection algorithm, leveraging Fourier-based seasonality and volatility tracking to optimize detection accuracy while reducing development time by over 80%

Data Analyst Intern

Loves Travel Stops
01.2018 - 05.2018
  • Successfully built a forecasting model using ARIMA to predict sales and manage inventory replenishment across multiple channels, categories across 450 stores in USA
  • Developed a cluster model based on truckers' purchasing behavior to support the marketing team's loyalty program

Data Analyst Intern

American Fidelity
05.2017 - 08.2017
  • Developed a dashboard to analyze the correlation between macro parameters (such as Unemployment, GDP, Healthcare consumption) and company parameters (like Annual Premium Earned Premium, Loss ratio, etc.)

SAP BW Consultant

Accenture
09.2014 - 06.2016

Education

Masters - Business Analytics

Oklahoma State University
USA
07.2016 - 05.2018

Master of Science - Computer Science

Maharaja Agrasen Institute of Technology
Delhi
09.2010 - 05.2014

Skills

  • AI transformation initiatives

  • cross-functional team leadership

  • application engineering

  • cloud architecture

  • data science

  • machine learning engineering

machine learning methodologies

  • linear classification models

  • binary classification models

Patent

Framework for analyzing, filtering, and prioritizing computing platform alerts using feedback, Filed with US Patent Authority

Awards

  • 3AI Pinnacle Award, 2021, Recognized for the development of the Watchtower-AI Accelerator.
  • Accenture Innovator Award, 2023, Honored for submitting a patent to the U.S. Patent and Trademark Office.
  • Accenture Leadership Award, 2022, Awarded for outstanding contributions to leadership and innovation.
  • Torch Bearer Award – AI Labs, Bridgei2i, Acknowledged for driving AI excellence within the business unit.

Timeline

Senior Data Scientist

Deutsche Telekom Digital Labs
12.2024 - Current

Data Science Manager

Accenture
05.2022 - 12.2024

Project Manager

Bridgei2i Analytics Solutions
07.2018 - 05.2022

Data Analyst Intern

Loves Travel Stops
01.2018 - 05.2018

Data Analyst Intern

American Fidelity
05.2017 - 08.2017

Masters - Business Analytics

Oklahoma State University
07.2016 - 05.2018

SAP BW Consultant

Accenture
09.2014 - 06.2016

Master of Science - Computer Science

Maharaja Agrasen Institute of Technology
09.2010 - 05.2014

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Akshay Arora