Akshay Bangde

• Developed and maintained positive relationships with clients in USA / UK / Australia territories.
• Managed team of 6 regional sales representatives and consistently achieved high sales targets.
• Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
• Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
• Generated detailed sales reports and forecasts to analyze performance and track progress.
• Finalized sales contracts with high-value customers.
• Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
• Attended industry conferences and trade shows to stay up-to-date with market trends and customer needs.
• Trade shows attended :

IIJS 2023 - Mumbai

Jewellery & Gem World 2023 - Asia World Expo, Hong Kong

Delhi Jewellery & Gem Fair 2023 - Delhi

International Jewelry Trade Show 2023 - Tokyo, Japan

Jewelers Circular Keystone 2024 - Las Vegas, USA

• Reached out to potential customers via telephone, email, and in-person inquiries.
• Increased client base by identifying new business opportunities and cultivating strong relationships with key decision maker's.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
• Optimized sales funnels by leveraging data-driven insights to refine targeting strategies and maximize conversion rates.

• Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
• Managed client relationships through regular check-ins and updates on project progress.
• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
• Created and developed detailed work plans to meet business priorities and deadlines.
• Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
• Handled Team of 5 with the own idea to meet - Greet Clients at their preferred location which was a great success for company

• Answered multi-line phones and used active listening skills to assess client's issues and challenges.
• Improved customer satisfaction by addressing and resolving complex customer inquiries promptly and accurately.
• Managed escalated customer issues with diplomacy and professionalism, often turning challenging situations into positive outcomes.
• Implemented quality assurance initiatives that resulted in decreased error rates across all channels of communication.
• Responded to customer inquiries and queries to provide thorough and speedy resolutions.

• Cross-sold bank products and services to meet customer needs and provide options.
• Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
• Boosted sales of bank products through effective cross-selling and up-selling techniques.
• Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
• Provided ongoing mentorship to junior bankers, building their skills in sales techniques and customer relations management.